Ward Clerk

3 weeks ago


Wigan, United Kingdom Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust Full time

The department of oral & maxillofacial surgery and orthodontics are looking to recruit a hardworking and enthusiastic ward clerk to join our team. We are looking to recruit somebody to work 30 hours per week, Monday - Friday.

This job has a key role within the Maxillo Facial Unit providing clerical, reception and administration support to the Unit

Provides effective verbal, written and electronic communications by receiving and passing on clear messages and seeking assistance when needed

Acts as a point of contact for the person in charge, dealing appropriately with all communications answering the telephone and dealing with queries and tasks allocated, including sensitive issues

Stock Control and ordering of dental materials / stationery

Documentation associated with all digital x-rays taken in conjunction with PAS and PACS and ensure correct information is documentation for audit purposes

Checking of all case notes prior to clinic to ensure all relevant documentation is provided and all histology and blood reports and PACS films are included

Liaises with secretaries regarding histology results, x-rays, case notes and any other items essential to the smooth running of the clinics

Preparation of Maxillo Facial pre-operative paperwork and checking Maxillo Facial Pre-operative Assessment patients in

Takes minutes at audit meeting

Choose Well - Choose WWL

Wrightington, Wigan and Leigh NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that ‘happy staff, makes for happy patients’. We have a recognised track record in staff engagement and living our values ‘the WWL Way’.

WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs.

On-Call

Please note that senior positions (AFC band 8A or above) may be expected to participate in an on-call rota, if the role is predominantly operational.

Supporting Manager in improving standards to meet performance target

Co-ordinating and communicating effectively with appropriate clinicians staff professional bodies and agencies

Participates in all aspects of clinical Governance within the Trust

Direct patients to other departments within the hospital for example - the x-ray department, pharmacy and Exit

Supports the mandatory training policy and completion of all e-learning packages appropriate to role

Participates in annual personal development reviews

Provision of Clerical Support Service

Provides effective verbal, written and electronic communications by receiving and passing on clear messages and seeking assistance when needed

Acts as a point of contact for the person in charge, dealing appropriately with all communications answering the telephone and dealing with queries and tasks allocated, including sensitive issue

Stock Control and ordering of dental materials / stationer

Documentation associated with all digital x-rays taken in conjunction with PAS and PACS and ensure correct information is documentation for audit purpose

Checking of all case notes prior to clinic to ensure all relevant documentation is provided and all histology and blood reports and PACS films are included

Liaises with secretaries regarding histology results, x-rays, case notes and any other items essential to the smooth running of the clinic

Preparation of Maxillo Facial pre-operative paperwork and checking Maxillo Facial Pre-operative Assessment patients i

Takes minutes at audit meetin

Supports doctors, nurses and reception staff with any queries regarding patients appointment

Requests x-rays from General Dental Practitioners following receipt of referral letters

Ensures case notes are taken to correct surgery during clinic and documentation of their arriva

Checking of Orthodontic notes prior to clinic including ensuring that patient appliances are received from the laboratory and documented in the returns book to ensure correct payment is generated

Checking of orthodontic models for discharge and ensuring correct storage of models and appropriate documentation is complete

Documents transit of orthodontic impressions and checks details for receipt of work carried out to external laboratorie

Tracks orthodontic models to other hospitals in preparation for surgery

Responsibilities for Information Resources

Able to access patient information through the hospital PAS system to clarify appointment

Able to access EPR, and HIS for test result

Photocopies any documents including all patient information leaflets, needed to support doctors and nursing staf

Complete / maintain documentation and patient records as directed in accordance with organisational poli

Check and authorise payment for work carried out at external laboratories

Participates in any


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