Team Leader

6 months ago


Southampton, United Kingdom Two Saints Full time

**Part time, 30 hours a week. Working Monday to Friday.**

**£20,277 progressing to £22,531**

The Day Centre is the heart of the homeless community in Southampton. We provide a safe space for up to 70 adults each day, who are experiencing homelessness, to access basic facilities such as food, clothes, showers, and laundry. The service also has a dedicated health care service on-site. We also provide accommodation for up to 10 clients.

Our aim is to support our clients to remain safe and maintain their mental and physical health; to ensure their immediate needs are met and to help clients find the right path for them to access support and long-term accommodation.

We have a close-knit, collaborative team that supports each other and our clients. If you’re looking for a fast paced, busy role, where you can make a real difference in the lives of those who you support, then this is the role for you

**MAIN RESPONSIBILITIES**
- You will support your team to achieve their potential through regular staff supervision and coaching
- You will be involved in the recruitment of staff for your team
- You will attend meetings to support funding
- Increase presence of service in the local area to help win tenders and maintain current contracts
- Prioritise crisis management referrals
- Facilitation and Monitoring of agreed client support
- You will support your team where needed with their workload
- Ensure an effective and timely response to all complaints and safeguarding issues taking appropriate action
- Provide reports and data where needed
- Be part of the on-call service

**KNOWLEDGE, SKILLS, EXPERIENCE & ESSENTIAL QUALIFICATIONS/TRAINING**

Previous experience in this type of work is not essential but you will have a real passion for wanting to work with homeless people. Your values will match ours, you will be committed to helping others and enjoy the real job satisfaction that this brings.
- Clear verbal and written English and great communication skills
- Basic IT and keyboard skills
- Polite, assertive manner
- Passion for working in a client/customer facing role
- Have an interest and genuine concern for homelessness and related issues
- Experience of working in a residential or institutional or similar
- Knowledge of voluntary and statutory agencies
- ** A full drivers’ licence and access to a vehicle is a requirement for the role**

We were formed in April 2001 through the merger of the Society of St Dismas (founded in 1962) and St Petroc Housing association (founded in 1972). Both organisations shared a passion for housing and supporting vulnerable single people.

Our vision today is to give people who are homeless, vulnerable or in need of support, the opportunity to build a brighter future.

We have services in Berkshire, Hampshire, Portsmouth, Southampton and Sussex.

We support 16-65 year olds. Our services include outreach to rough sleepers, supported accommodation (direct access hostels, move-on accommodation, and resettlement flats), day centres, community support, housing first and landlord support services.


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