Parts Supervisor
5 months ago
Job Advert
A rare and exciting opportunity has arisen with Sandown Motor Group for an experienced Parts Supervisor at their retailer in Newbury.
**The Company**
Sandown Motor Group have over 30 years of experience selling and servicing Mercedes-Benz cars. A privately owned group the Sandown name has an immensely proud heritage with Mercedes-Benz, meaning they are experts in this iconic brand. Their simple goal is to deliver the most outstanding service from each site in Guildford, Basingstoke, Poole, Dorchester, Salisbury, Newbury, Hindhead and Epsom.
**The Role**
The main purpose of this role is to assist the Aftersales Manager to develop a customer-oriented and profitable Parts business for Mercedes-Benz of Newbury. This includes, in particular, a high level of customer satisfaction and high yields for the department, as well as planning, controlling and monitoring processes in customer services areas.
The Parts Supervisor is responsible for ensuring the site has the right parts mix and inventory level to meet demand for servicing, repairs and sales to third parties. By maintaining an efficient parts operation, the Parts Supervisor makes an important contribution to productivity, profitability and customer satisfaction.
The Parts Supervisor and team are responsible for receipt of all parts orders and ensuring that they are accurately interpreted and promptly picked and despatched for retail, trade and internal / workshop customers.
**Main Duties and Responsibilities**
- Work with the Aftersales manager to drive the Newbury Parts performance and for delivery of the business plan and budget.
- Responsible for assisting in the recruitment and supervision of the Parts Team, ensuring that these employees have the right level of product knowledge to provide good service to internal and external customers.
- Ensure the Parts Department receive all parts orders, interpreting customer requirements and giving advice on any additional requirements or prices, matching orders against stock items and advising customers of any items which are not stocked or need ordering.
- Locate unavailable items from other suppliers and arrange for delivery or pass the order to stock control for Vehicle Off Road (V.O.R.) orders to be raised.
- To make up customer orders for despatch as required ensuring that they match customer orders and that any shortages are highlighted, ensuring that all orders taken are fully completed, invoiced and despatched as scheduled and that the customer is kept fully informed of progress or any problems.
- Ensure that all customer complaints are dealt with both speedily and effectively, referring any unresolved problems to the After Sales Manager.
- Ensure that within their area of operation all Company and Trade Associations policies, procedures and minimum standards are met and that all statutory requirements including trading standards, fire, health and safety are adhered to.
- Handle all internal and external customers and suppliers with courtesy and ensure the Mercedes-Benz experience is delivered to all contacts at all times
- Ensure product knowledge is kept up to date to increase opportunity for sales and associated sales
- Ensure that the image and levels of customer service within the department is in line with Company standards.
- Matching orders against stock items and advising on orders.
- Locate unavailable items from other suppliers and arrange delivery.
- Work with RIMS to manage stock, stock turn and service levels.
- Manage parts stock, perpetual and full stock checks and manage parts stock obsolescence.
- Maintain Company standards and controls.
**About You**
**On Offer**
Basic £31,000
OTE £34,000
08.00-18.00 Monday to Friday with one one-hour lunch break
45 hours per week
08.00-13.00 Saturdays on a rota basis paid as extra.
- Highly competitive salary and bonus scheme which is reviewed every 3 months.
- Accredited Mercedes-Benz training and qualifications which covers the latest technology including hybrid and electric cars.
- Up to 25 Days annual leave plus bank holidays
- Pension Scheme with employer contributions
- Employee Assistance Programme
- Eyecare Vouchers
- Cycle to work scheme
- £400 Employee referral scheme
- Life Assurance Policy
- Company Car
- Staff Discounts - MOT’s and Repair
- Staff Retail Purchase Scheme
- Full uniform provided
**Our Process**
**Managing your data
-
Parts Supervisor
2 months ago
Newbury, United Kingdom Octane Recruitment Full timeParts Supervisor Vacancy - Newbury Salary: up to £31,000 Basic + Bonus Working hours: 45 hours, Saturdays on a rota paid as overtime, full time, permanent positionOC17651We have an new opportunity for a Parts Supervisor for my clients main dealer Newbury. Fantastic brand and company that can offer further career development and progression. The role suits...
-
Parts Supervisor
1 month ago
Newbury, United Kingdom CV-Library Full timeParts Supervisor Vacancy - Newbury Salary: up to £31,000 Basic + Bonus Working hours: 45 hours, Saturdays on a rota paid as overtime, full time, permanent position OC17651 We have an new opportunity for a Parts Supervisor for my clients main dealer Newbury. Fantastic brand and company that can offer further career development and progression. The...
-
Parts Supervisor
5 months ago
Newbury, United Kingdom Sandown Mercedes-Benz of Newbury Full time**Parts Supervisor - Mercedes-Benz of Newbury** An opportunity has arisen to join us as a Parts Supervisor at Mercedes Benz of Newbury. Overseeing the Parts Team, the Parts Supervisor is responsible for ensuring that the site has the right parts mix and inventory level to meet demand for servicing, repairs and sales to third parties. By maintaining an...
-
Parts Supervisor
5 months ago
Newbury, United Kingdom Sandown Mercedes-Benz of Newbury Full time**Parts Supervisor - Mercedes-Benz of Newbury** An opportunity has arisen to join us as a Parts Supervisor at Mercedes Benz of Newbury. Overseeing the Parts Team, the Parts Supervisor is responsible for ensuring that the site has the right parts mix and inventory level to meet demand for servicing, repairs and sales to third parties. By maintaining an...
-
Parts Supervisor
5 months ago
Newbury, United Kingdom Marshall Motor Group Full time**Parts Supervisor**: Job description **Role: Parts Supervisor** **Location: Paint & Body Repair Centre Newbury** **Hours: Full time 45 hours, Monday to Friday** **Benefits: 25 days annual leave plus bank holidays, life assurance, pension scheme, wellbeing support, employee discount for servicing and popular retailers, as well as a purchase discount...
-
Parts Supervisor
4 weeks ago
Newbury, West Berkshire, United Kingdom Octane Recruitment Full timeParts Supervisor OpportunityWe are seeking an experienced Parts Supervisor to join our team at Octane Recruitment. As a key member of our client's main dealer in Newbury, you will play a crucial role in ensuring the smooth operation of our parts department.Key Responsibilities:Manage and maintain accurate inventory levelsCoordinate with suppliers to ensure...
-
Parts Supervisor
4 weeks ago
Newbury, West Berkshire, United Kingdom Octane Recruitment Full timeParts Supervisor OpportunityWe are seeking an experienced Parts Supervisor to join our team at Octane Recruitment. As a key member of our client's main dealer in Newbury, you will play a crucial role in ensuring the smooth operation of our parts department.Key Responsibilities:Manage and maintain accurate inventory levelsCoordinate with suppliers to ensure...
-
Parts Supervisor
5 months ago
Newbury, United Kingdom Riverside Consultancy Full timeJob Advert A rare and exciting opportunity has arisen with Sandown Motor Group for an experienced Parts Supervisor at their retailer in Newbury. **The Company** Sandown Motor Group have over 30 years of experience selling and servicing Mercedes-Benz cars. A privately owned group the Sandown name has an immensely proud heritage with Mercedes-Benz, meaning...
-
Parts Supervisor Role
2 weeks ago
Newbury, West Berkshire, United Kingdom Octane Recruitment Careers Full timeParts Supervisor VacancyWe are seeking an experienced Parts Supervisor to join our team at Octane Recruitment Careers. This is a fantastic opportunity for a motivated individual to take on a challenging role in a dynamic and fast-paced environment.Key Responsibilities:Work closely with the Parts Manager to deliver exceptional customer service.Maintain...
-
Parts Supervisor
1 month ago
Newbury, Berkshire, United Kingdom Octane Recruitment Full timeParts Supervisor Vacancy - Newbury Salary: up to £31,000 Basic + Bonus Working hours: 45 hours, Saturdays on a rota paid as overtime, full time, permanent positionOC17651We have an new opportunity for a Parts Supervisor for my clients main dealer Newbury. Fantastic brand and company that can offer further career development and progression. The role suits...
-
Parts Supervisor Vacancy
2 weeks ago
Newbury, West Berkshire, United Kingdom Octane Recruitment Full timeJob DescriptionOctane Recruitment is seeking an experienced Parts Supervisor for a main dealer in Newbury. The role offers a fantastic opportunity for career development and progression with a well-established brand.The ideal candidate will have a strong background in parts management and a proven track record of success. The role involves overseeing the...
-
Parts Supervisor
3 weeks ago
Newbury, West Berkshire, United Kingdom Perfect Placement Full timeJob Title: Parts SupervisorWe are seeking an experienced Parts Supervisor to join our team at a well-established Prestige Main Car Dealership in Newbury. As a Parts Supervisor, you will be responsible for supervising a team of Parts Advisors and ensuring the effective management of parts and consumable stocks.Key Responsibilities:* Maximise profit...
-
Part Time Shift Supervisor
1 week ago
Newbury, West Berkshire, United Kingdom Sizzling Pub & Grill Full timeBecome a Part Time Shift Supervisor at Sizzling Pub & Grill As a Part Time Shift Supervisor, you'll be responsible for leading a team that provides great service to our guests. With a passion for training and development, you'll help your team members grow and improve their skills. We're looking for someone who is passionate about delivering excellent...
-
Part Time Shift Supervisor
2 weeks ago
Newbury, West Berkshire, United Kingdom Sizzling Pub & Grill Full timeNo CV? No Problem!At Sizzling Pub & Grill, we're passionate about great service and training great people. As a Part Time Shift Supervisor, you'll lead a team that keeps our guests coming back for more.As a Shift Supervisor, you'll be part of the day-to-day running of the site, acting as a host, serving guests, and confidently leading your team. You'll be a...
-
Parts Coordinator
2 weeks ago
Newbury, West Berkshire, United Kingdom Octane Recruitment Full timeJob Title: Parts SupervisorJob Description:We are seeking an experienced Parts Supervisor to join our team at Octane Recruitment. As a Parts Supervisor, you will be responsible for working closely with the Parts Manager to deliver exceptional customer service, maintaining stock levels, and handling retail enquiries.Key Responsibilities:Collaborate with the...
-
Parts Manager
3 weeks ago
Newbury, West Berkshire, United Kingdom Octane Recruitment Full timeJob Opportunity: Parts SupervisorJob SummaryWe are seeking an experienced Parts Supervisor to join our team at Octane Recruitment. As a key member of our team, you will be responsible for delivering exceptional customer service, maintaining stock levels, and handling retail enquiries.Key ResponsibilitiesCollaborate with the Parts Manager to achieve customer...
-
Supervisor
5 months ago
Newbury, United Kingdom Savers Full time**Supervisor** **Role Purpose**: Are you keen to join an expanding business with opportunities to develop your career and who love you as you are? Savers are recruiting for a Supervisor/Team Leader who has a positive can-do attitude, loves selling fantastic products and enjoys working as part of a team and leading when required. Wearing our Savers uniform...
-
Parts Manager
1 month ago
Newbury, United Kingdom Octane Recruitment Full timeParts Supervisor VacancyWe are seeking an experienced Parts Supervisor to join our team at Octane Recruitment. As a leading recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and related industries, we are looking for a highly organised and efficient individual to work closely with our Parts Manager to deliver exceptional customer...
-
Parts Manager
1 month ago
Newbury, United Kingdom Octane Recruitment Full timeParts Supervisor VacancyWe are seeking an experienced Parts Supervisor to join our team at Octane Recruitment. As a leading recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and related industries, we are looking for a highly organised and efficient individual to work closely with our Parts Manager to deliver exceptional customer...
-
Parts Manager
3 weeks ago
Newbury, West Berkshire, United Kingdom Octane Recruitment Full timeParts Supervisor VacancyWe are seeking an experienced Parts Supervisor to join our team at Octane Recruitment. As a leading recruitment agency specializing in Automotive, Motor trade, Engineering, OEM, and related industries, we are looking for a professional who can deliver exceptional customer service and maintain high stock levels.Key...