Food and Beverage Supervisor

3 days ago

Holywood, United Kingdom Hastings Hotels Full time

Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland.

We value our people. It's our people who provide the excellent experience we offer to all our guests. When we work together we can do amazing things.

Under the leadership of our Beverage Manager, Kyle King, you will assist the Manager in providing leadership to our team, ensuring the smooth day-to-day supervision of our busy hotel restaurant team. We want to help you to develop your skills and offer an extensive range of **learning and development opportunities.**

The rate of pay for this full-time position starts from £23,000 per annum.

Hastings Hotels offer a range of benefits including free staff meals, employee discounts, cash & credit card tips 29 days holiday plus your birthday and opportunities for career progression and development. For further details about our employee benefits click **here**.**

To find out more about Hastings Hotels and what our company offers please visit **Hastings Hotels Careers**

Hastings Hotels is an Equal Opportunities Employer.

**About The Role**

**About the Role**:
To be responsible for the supervision of the Food and Beverage Team.
- To take responsibility for the effective supervision of the restaurant employees, to ensure efficient operation of the function and delivery of Hastings product and service standards.
- To promote and contribute to a harmonious working environment where all employees are treated with respect and dignity.
- To ensure quality standards and procedures are fully understood and implemented, and daily checking procedures are fully applied.
- To ensure company policies relating to cash handling, stock control and stock ordering are implemented and monitored.
- To ensure all Restaurant employees receive the appropriate training and coaching to provide effective and efficient service in line with Hastings standards.
- To ensure all restaurant employees work to trained standards, providing feedback to deliver effective and efficient service in line with Hastings standards.
- To maintain effective communication and relationships with other hotel departments and suppliers to maintain an effective operation and ensure guest satisfaction
- To ensure the team are knowledgeable about the facilities and services within the hotel and are proactive in the sale of these to guests.
- To ensure you and the team assist guests with any reasonable request for hotel services.
- To ensure you and the team respond to complaints and find the appropriate solution
- To ensure the security of restaurant and storage areas is maintained at all times.
- To ensure the restaurant areas, fixtures and equipment are properly maintained and presented to Hastings standards.
- To ensure a safe environment is maintained in compliance with health, safety, fire, hygiene and security legislation and company policies and procedures.
- To ensure the hotel's compliance with all matters relating to licensing laws, Customs and Excise Regulations and all other relevant legislation.
- Any other duties as required by Management.

**About You**

We would love you to be a passionate, inspiring leader, with similar previous experience gained within a quality catering establishment

**Required Criteria**
- Must have previous food and beverage experience
- Educated to GCSE standard or equivalent with grades A-C in English and Maths
- Right to Work in the United Kingdom
- Work well under pressure and be a team player
- Must have excellent attention to detail Smart well groomed appearance is essential

**Desired Criteria**
- Must have previous food and beverage supervisory experience gained within a similar quality establishment

**Skills Needed**

Team Management, Hospitality, Bar Service, Exceptional Customer Service Skills, Supervisory Skills

**About The Company**

Hastings Hotels owns and operates six hotels in Northern Ireland, with over 1,000 bedrooms, one stand-alone grill bar/restaurant and a luxury spa. From city centre buzz to seaside resort, each outlet has a distinctive personality and market positioning. Over 50 years this family owned business has successfully earned its identity and in a crowded market place because we place quality at the heart of what we do. Quality in the design of our properties and their upkeep. Quality in the local sourcing of the food and drink we offer our guests. And quality in our people, people with personality, attention to detail, and a desire to develop their careers with us.

**Company Culture**

Our guests remember small details. The open fires in the front hall. The supremely comfy beds. The fabulous breakfast... and the interactions they had with our staff.

It is more important that you have the correct behaviours and attitude than every last qualification... we can help you attain that. We place great attention on recruitment, induction, and integrating you into your department, your hotel, and the Group.

We want you to think about how you want to develop your

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