IT Director

**Company sector**:
Next generation real-time data research scale-up who have already secured some of the biggest consumer brands in the world.

**Job Title**:
IT Director

**Location**:
Fully Remote - they have offices in London & Wales for collaboration

**Salary**:
Bench marked at £90,000 but can be flexible + benefits

**Role Description**:
You will be responsible for contributing to the creation and the delivery of the IT strategy. Being a smaller (40 staff) scale-up you will require a hands-on approach and they will look to you to propose, implement, and manage solutions covering varioustechnical elements within the business.

**Duties and responsibilities include**:

- Managing a small team of in-house IT support engineers as well as working with outsourced partners
- Oversee day-to-day operations across their IT estate
- Ensure processes are in place for systems monitoring, and fault resolution
- Engage with stakeholders across the organisation, to plan and deliver complex IT roadmap projects
- Implement and maintain security control, processes, and practices across the organisation's IT estate
- Help define and improve standard IT processes
- Establish KPIs within the IT team and the services it provides so we can measure how we're performing and identify areas for improvement
- Create and manage the IT budget - identifying areas for cost efficiencies, managing relationships with suppliers, creating budgetary proposals

**You**:

- You will have broad hands-on experience in IT Support and IT Management
- You will have experience working with senior stakeholders
- You will have experience with MS Azure and cloud solutions, IaaS and SaaS
- You will have experience line managing IT support engineers
- You are comfortable working independently, selecting, and implementing solutions that are driving specific business outcomes
- You will have experience managing an IT budget
- You can build arguments and proposals based on the current business and technical context and not just your experience of what worked before
- As a leader within IT, you understand the importance of fostering a supportive, friendly, and empathetic relationship with end users
- You will have experience in managing and supporting internally used hardware and software solutions
- Comfortable with agile working practices

**It would be great if you also have.**

Experience working with agile, tech scale-ups.

**Working Environment**:
They are a distributed team with two office locations with other colleagues based around the world. Our team can choose to work from their offices as much or as little as they'd like.