Care Coordinator

2 weeks ago


Wirral, United Kingdom Spring Forth Healthcare Full time

**About us**

Spring Forth Health Care is a small business in Wirral, Merseyside. We are professional, agile and innovative.

Our work environment includes:

- Modern office setting
- Growth opportunities

As the Care Coordinator, you will be responsible for the overall management and scheduling of client rotas, and will participate in the on-call rota. With outstanding planning and organisational skills, you will ensure care resources are used efficiently, using excellent communication skills throughout all call planning and delivery. You will have a positive attitude and lots of energy, using innovation in your problem-solving.

We are looking for someone who is willing to lead by example and go the extra mile for their team, creating a work atmosphere that promotes a high quality of work life. We need someone to join us in creating and maintaining a culture of performance and excellence, and to ensure safe and effective care is provided to all clients. You will be flexible to the needs of the service, have the ability to multi-task and work well under pressure.

You will help to build a work family where everyone is valued as an individual, using creative ways to inspire high standards. With your innate kindness, you will create a point of much-needed support for carers and clients’ families, and provide life-changing services for clients. You will make a difference in people’s lives, one by one.

**Your main responsibilities will include**:

- The overall scheduling and management of client rotas
- Regular communication with carers and clients
- Deliver high quality care and support to clients
- Participate in the on-call rota
- Assist in the completion of audits and subsequent action plans to improve business processes
- Support the Registered Manager
- Seize opportunities to assist in other areas of the business that match your skillset, such as completing assessments or representing the company at external events

Please note, although our office hours are 8:30-4:30, there will be an expectation to work flexible hours.

**Qualifications and Experience**:
1. A relevant qualification, for example an NVQ at level 2, such as Health & Social care (adults).

2. At least 1 year experience as a Care Coordinator.

3. Experience with Log My Care or Roundsys would be desirable.

4. Extensive experience in domiciliary care.

**Job Types**: Full-time, Permanent

**Salary**: From £13.00 per hour

**Benefits**:

- Company pension
- Sick pay

Ability to commute/relocate:

- Wirral, Merseyside: reliably commute or plan to relocate before starting work (required)

**Experience**:

- providing care: 3 years (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person


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