IT Application Support

6 days ago


Hoddesdon, United Kingdom Align JV Full time

Reporting directly to the ICT Application Delivery Manager, this role requires an individual who is flexible, adaptable and focused on providing excellence in Application Support. Strong technical skills and the ability to think outside of the box is essential.They will also have an ability to communicate well at all levels of the business and a willingness to learn.

In addition, they will be required to ensure that work is carried out promptly, efficiently and that documentation is completed where necessary.

**Key accountabilities**:

- Work closely with our Business Analysts, Developers and SME’s to support solution delivery
- Support and maintain existing Power Platform solutions
- Support Azure Integration layer
- Ensure all incidents are managed within service level agreement
- Escalate and pro-actively contact our 3rd Party Suppliers and external support groups

**Skills & experience**:

- Experience working closely with users from incident logging through to issue resolution
- In-depth and thorough understanding of Power Platform capabilities with development experience in canvas apps
- Experience with Sharepoint and Office 365
- Experience with Azure Dev Ops, in particularly working with service bus, app insights, setting up alerts and dashboards as well as searching and interpreting function app logs and trace.

**Other**:

- A competitive salary plus excellent benefits package including healthcare, pension etc.
- Free parking with electric charging points, canteen and gym on site
- Family friendly policies in place and some scope for flexible working by negotiation.

We believe in pushing boundaries in the pursuit of equality, diversity and inclusion. So, our teams can be comfortable that, whatever their background, VolkerWessels UK is a place where they can be themselves and thrive.


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