Caretaker

**Caretaker - We have 2 positions available (2 x 21hrs per week)**

**Our Vision, Ambition and Values**

**Vision**

Our vision for Truro Cathedral is to create **Sacred Space** in which the holiness of God is encountered in an open and inclusive way and **Common Ground** where issues shared by the whole of humanity can be explored.

**Ambition**

Inspired by the Gospel of Jesus Christ, we work to build a welcoming, inclusive and engaging environment that, through the delivery of a diverse and inspiring programme of worship, events, educational activities and community outreach, fulfils and spiritually enriches all who experience Truro Cathedral.

**Values**

**Love & Unity**

We care for one another with compassion and kindness and our work is embedded in a spirit of love and cooperation as we come together to succeed in our mission for the cathedral.

**Dignity & Respect**

We respect others and value diversity, embracing our similarities and differences with gentleness, self-control and a willingness to learn. We welcome expressions of spirituality, respecting and valuing those with different faiths or no faith.

**Accountability & Integrity**

We act with honesty, openness and integrity in everything we do. We use the resources entrusted to us wisely and effectively with transparency and accountability. We demand high standards of professionalism from ourselves every day, always striving to deliver excellence in our work.

**Creativity & Courage**

We are bold and challenge ourselves and others to question the norm. We explore new options and take intelligent risks, confident that we do so in a supportive environment.

Committed to continual development, we embrace change and nurture personal growth.

**Overview**

This role supports the facilities lead to ensure the worshipping life of the cathedral runs smoothly and the buildings are clean and well cared for.

The nature of the role includes regular interaction with a diverse range of people and activities. It is essential that the post holder can deal with people at all levels in a friendly and helpful way. The post holder must have a flexible approach and the ability to problem solve and work collaboratively as part of a team.

Key

**Responsibilities**:

- Deal with enquiries or issues efficiently.
- Be an active and visible presence and regularly patrol the building.
- Act as key holder having responsibility for the security of the premises, unlocking, and locking up the morning and evening (This includes lone working).
- Take pride in the appearance, cleanliness and good order of the buildings, undertake regular cleaning duties and be proactive in responding to all matters of general maintenance.
- Undertake minor repairs and maintenance.
- Follow correct health & safety procedures, including statutory testing. Ensure the safety of visitors, team members, and cathedral assets.
- To be on call out of hours.
- Operate a range of cathedral systems.
- You will be trained in liturgical verging should the eventually arise where, at the Dean’s request this is necessary.

General

1. Attend and participate in training courses as directed.

2. Always maintain confidentiality.

3. Take a positive and active part in the Cathedral’s annual appraisal/review system.

4. Adhere to Truro Cathedral’s policies and procedures.

5. Other duties as are necessary for the smooth running of the business.

**Person Specification**

Caretaker

ATTRIBUTES

ESSENTIAL

Experience of working in a caretaking capacity or similar

Personable and sociable with good communication skills and experience in providing excellent customer service

Reliable and willing to work effectively within a team and on own initiative

A flexible approach with a willingness to take on a range of duties including practical 'hands-on' work

Ability to problem solve

Ability to work with own initiative, whilst also being an effective team member

IT literate with a working knowledge of Microsoft Word, Excel and Outlook

The ability to perform tasks accurately with attention to detail

Educated to GCSE level or equivalent

Willing to undertake first aid and SIA training

A willingness to uphold and work within Truro Cathedral’s Values

High standard of integrity and reliability

Ability to keep calm and controlled under pressure

High level of fitness due to the physical aspects of the role

Flexible attitude to working hours. The role includes working weekends, Bank Holidays, and evenings to support the Cathedral’s weekly opening times and programme of events.

DESIRABLE

Knowledge of the Church of England

Experience working with volunteers

A ‘trade’ background

Qualified First Aider

**Terms & Conditions**

Job Title Caretaker

Contract Permanent

Hours of Work 21hrs as per weekly rota

Holiday Pro rata

Line Manager Facilities Lead

Place of Work Truro Cathedral

Pension You will automatically be enrolled on the government’s Nest pension scheme but can opt-out if you wish. After su