Business Support Officer

3 weeks ago


Lancashire, United Kingdom Lancashire County Council Full time

Salary £21,189-£21,968 Per annum | Permanent, Full Time, 37 hours per week |

The Access to Resources Team (ART) at Lancashire County Council was established to source best value placements for Lancashire's children in care; managing the provider market to meet need; and providing quality data/ analysis to identify trends and gaps in provision.

ART sits in the Start Well Policy, Commissioning and Children's Health team and its key roles are to
- Find fostering, residential and supported accommodation/Independent living placements.
- Take ownership of the 'business side' of children's social care by acting as a broker between professionals and the market to find the right placement for vulnerable CYP.
- Finding creative solutions to source more complex placements.
- Obtaining the best quality and value for money placements for children in care - ensuring the best possible match and the optimum use of Local Authority resources.
- Providing an effective ‘knowledge hub’ for a range of professionals and managers working with children and families, about the market for support services.
- Ensure effective management of the market by shaping the market to better meet need.
- Ensuring effective contract monitoring and reporting arrangements are in place to provide best outcomes and value for money.
- Support the Local Authority to establish a more effective strategic overview of demand and meet its sufficiency duty by providing quality data/ analysis on the current and future needs of our CLA.
- Providing intelligence to inform effective commissioning arrangements to ensure the right range of placements are available at the right price to meet need.

**ART is seeking to appoint to the following role within the team: Grade 4 Business Support Officer.**

**The post holder will work **under the guidance of the Grade 8 **Contracts Manager to support the team.**

The role includes (but is not exclusive to) the following tasks:
**Daily tasks**
- Answering phone calls on behalf of the team.
- Assisting with issuing Individual Placement Agreements (IPAs) to providers.
- Query List support.
- Supporting the Due Diligence process with new providers.
- Save electronic files and accurately update team spreadsheets in a timely manner Constant communication with the team and line manager.
- Completing additional ad hoc tasks from management.

**Weekly tasks**
- Requesting vacancy information from fostering, residential and supported accommodation providers and updating the team.
- Updating team contacts when necessary.
- Cleansing team folders
- Liaising with Social Workers around costs of care reviews.
- Recording and documenting a range of data points.

**Cover tasks**
- Supporting the Grade 5 Business Support Officer to maintain team oversight of the CLA Placements Tray on LCS, which includes allocating referrals, sending referrals for screening, saving referrals in case files, and recording information on spreadsheet.
- Assisting the Placement Northwest Census process.
- Using specialist case management systems, Liquid Logic, to add costs for Children and Young People who have been placed within fostering, residential and supported living settings
- Liaising with Children's Social Care teams to ensure that costs are accurate and to amend costs as advised.
- Liaising with internal LCC teams such as the Children's Social Care Support (Finance) Team, Exchequer Services and Children's Social Care Teams to ensure that agreed invoices are paid.

**Key Skills**
- Ability to use specialist software, especially LCS (although full training will be given)
- Ability to engage with internal teams and external providers.
- Ability to prioritise, organise and complete tasks and work under pressure with a changing workload.

Please ensure you have uploaded and attached your supporting statement to evidence how you meet the criteria for the role. The panel may be unable to shortlist you for interview without this evidence.

In return Lancashire County Council offers a range of benefits, which can be found on LCC Vacancies website.

Job Description and Person Specification


  • Sales Support

    1 week ago


    Blackburn, Lancashire, United Kingdom Hays Business Support Full time

    Your new company A growing Finance team based in Blackburn, are now recruiting on a full-time permanent basis for a Sales Support Coordinator, this is due to the development of internal progression the business. Searching for an experienced, ambitious customer service focused candidate, as this is a great opportunity to join an established business and...


  • Burnley, Lancashire, United Kingdom Hays Business Support Full time

    A leading manufacturing company are seeking to recruit a Sales Administrator to work within their Sales Team. The company prides itself on its innovative approach to product design and manufacturing, along with an excellent reputation for high quality customer service. This role is office-based at the UK branch based in Burnley, Lancashire, this role is...


  • Lancashire, United Kingdom Lancashire County Council Full time

    Salary £24,054 - £27,852 per annum | Fixed term until 12/02/2024, Full time, 37 hours per week | Mill 14, Lancaster We are currently recruiting to the role of Business Support Officer 6 (BSO6) in Support Services North. This is a supervisor role which will be based at Mill 14 in Lancaster. This is a temporary position for 9 months or until the return of...


  • Lancashire, United Kingdom Lancashire County Council Full time

    Salary £21,189-£21,968 Per annum | Permanent, Full Time, 37 hours per week | Business Support - Children's Social Care | Pendle **Children's Social Care, Business Support Officer, Grade 4 We are looking for an enthusiastic, highly motivated Business Support Officer to enhance our already established friendly and supportive team who will contribute to the...


  • Lancashire, United Kingdom Lancashire County Council Full time

    Salary £21,189 - £21,968 Per annum | Fixed Term, Full Time, until 31/12/2023, 37 hours per week | Beaconview Residential Care Home | **Business Support Officer** Older People Care Services Vision ' To be the best quality service, safely supporting older people with kindness, dignity, care, and compassion to live their life their way' Do you want to make...


  • Lancashire, United Kingdom Lancashire County Council Full time

    Salary £21,189 - £21,968 Per annum | Full time | Permanent | 37 hours per week | Lancashire | **Our Team**: We have an exciting opportunity within the Digital Services Document Handling Service for a Business Support Officer. The Document Handling Service provides an essential service for Lancashire County Council, ensuring print, mail and scanning are...


  • Lancashire, United Kingdom Lancashire County Council Full time

    Salary £21,189 - £21,968 Per annum | Full time | Permanent | 37 hours per week | Fleetwood | FLEETWOOD Administration We are looking for an enthusiastic, highly motivated Business Support Officer who will contribute to the Key work of Fylde and Wyre Respite service for adults with Learning Disabilities. Experience of administrative skills or looking to...


  • Preston, Lancashire, United Kingdom Business Support Centre Full time

    Salary – Negotiable (Depending on experience) Job Spec – You will be responsible for the processing and submitting of contracts to our suppliers . You will also be responsible for helping manage data and updating spreadsheets. Job Category: Office Administrator Job Type: Full Time Job Location: Preston Apply for this position Full Name * ...


  • Lancashire, United Kingdom Lancashire County Council Full time

    Salary £21,189-£21,968 Per annum | Fixed term to 01/06/2024 | Full Time, 37 hours per week | Preston | We are looking for an enthusiastic, highly motivated Business Support Officer to enhance our already established friendly and supportive team who will contribute to the key work of the Public Transport Team, NoWcard's operational staff and...

  • Sales Admin

    1 week ago


    Burnley, Lancashire, United Kingdom Hays Business Support Full time

    Your new company A leading manufacturing company are seeking to recruit a Sales Administrator to work within their Sales Team. The company prides itself on its innovative approach to product design and manufacturing, along with an excellent reputation for high quality customer service. This role is office-based at the UK branch based in Burnley,...


  • Lancashire, United Kingdom Victim Support Full time

    Triage & Early Intervention Officer We have an exciting opportunity for a Triage and Early Intervention Officer to join the Independent Domestic Abuse team in either our Preston, or Accrington Offices, working 37.5 hours a week. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you...


  • Lancashire, United Kingdom Lancashire County Council Full time

    Salary £21,189-£21,968 Per annum | Permanent, Full time, 37 hours per week | Information and Records Management Service - Digital Services | County Hall, Preston | **International Sponsorship - this role is not open to international sponsorship (Shortage Occupations only) An exciting opportunity has arisen within the **_Information and Records Management...


  • Rossendale, Lancashire, United Kingdom Meridian Business Support Full time

    Meridian Business Support have an exciting opportunity to Join a vibrant and exciting team and step into the role of Mechanical Project Manager, where your expertise will shape the future of their growing M&E enterprise. The Role: As a Mechanical Project Manager, you'll play a pivotal role in the Projects team, overseeing mechanical projects ranging from...


  • Rossendale, Lancashire, United Kingdom Meridian Business Support Full time

    Meridian Business Support have an exciting opportunity to Join a vibrant and exciting team and step into the role of Mechanical Project Manager, where your expertise will shape the future of their growing M&E enterprise. The Role: As a Mechanical Project Manager, you'll play a pivotal role in the Projects team, overseeing mechanical projects ranging from...


  • Rawtenstall, Lancashire, United Kingdom Meridian Business Support Full time

    Meridian Business Support have an exciting opportunity to Join a vibrant and exciting team and step into the role ofMechanical Project Manager, where your expertise will shape the future of their growing M&E enterprise. The Role: As a Mechanical Project Manager, you'll play a pivotal role in the Projects team, overseeing mechanical projects ranging...


  • Lancashire, United Kingdom Group Support Services Full time

    At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated...

  • Support Coordinator

    7 days ago


    Blackpool, Lancashire, United Kingdom Creative Support Full time

    We are recruiting a Supported Living Coordinator for our supported living and outreach service in Blackpool, which provides person centred support to adults with learning disabilities, some of whom have autism spectrum conditions and complex needs. We are looking for an experienced practitioner with management experience to provide care and support to...

  • Support Coordinator

    1 week ago


    Blackpool, Lancashire, United Kingdom Creative Support Full time

    We are recruiting a Supported Living Coordinator for our supported living and outreach service in Blackpool, which provides person centred support to adults with learning disabilities, some of whom have autism spectrum conditions and complex needs. We are looking for an experienced practitioner with management experience to provide care and support to...

  • Support Coordinator

    1 week ago


    Blackpool, Lancashire, United Kingdom Creative Support Full time

    We are recruiting a Supported Living Coordinator for our supported living and outreach service in Blackpool, which provides person centred support to adults with learning disabilities, some of whom have autism spectrum conditions and complex needs. We are looking for an experienced practitioner with management experience to provide care and support to...

  • Support Coordinator

    3 weeks ago


    Blackpool, Lancashire, United Kingdom Creative Support Full time

    We are recruiting a Supported Living Coordinator for our supported living and outreach service in Blackpool, which provides person centred support to adults with learning disabilities, some of whom have autism spectrum conditions and complex needs. We are looking for an experienced practitioner with management experience to provide care and support to...