Casual Box Office Assistant
6 months ago
Ensure all customers have a welcoming and inclusive experience when booking tickets over the phone or in person. This role involves working across all four of WTM’s venues selling tickets and memberships and processing donations and gift aid declarations. Promoting and selling tickets for WTM’s varied programme of events including theatre, cinema, workshops, comedy, contemporary circus, dance and exhibitions whilst delivering excellent customer service.
**Essential Experience, Skills and Knowledge**
- Experience of cash handling and processing payments.
- Experience of using Microsoft Word and Excel (or Google equivalents)
- Excellent numeracy and literacy skills
- Self-motivated and able to work as part of a committed and successful team.
- Ability to work in multiple venues and travel between them (Connaught Theatre & Studio, Assembly Hall, Pavilion and Museum all within close proximity of each other in Worthing town centre).
- Able to respond efficiently and effectively to unplanned situations with regard to customer care following box office procedures and WTM policies(e.g last minute show cancellations).
- Ability to work varying shifts particularly on bank holidays, evenings and weekends
**Job Type**: Part-time
**Salary**: £10.62 per hour
**Benefits**:
- Employee discount
- Free flu jabs
- Health & wellbeing programme
- Store discount
Work Location: In person
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