Information System Support

1 month ago

Dartford, United Kingdom Oxleas NHS Foundation Trust Full time

The ICT Department are seeking to fill a vacancy for friendly and enthusiastic administrator with good customer service skills. This role will involve providing routine user support of the Trust’s clinical IT systems, providing first time fix solutions to systems related incidents recorded via the IT Service Desk and be responsible for ensuring all users are registered and issued with a Smartcard with the appropriate role.

**The post holder must have**:
Excellent verbal and written communication skills

A high level of computer literacy on software packages such as Excel, Word and information systems

Administration experience

Meticulous attention to detail

**Tasks will include**:
Setting up and amending new user accounts, teams and clinics and security as requested

Providing end user support by understanding and interpreting the complex issues presented by users to best assess an appropriate response

Checking proof of ID documentation for individual members of staff

Taking photographs of members of staff

Enter data into clinical IT systems and the Card Management System with extreme accuracy and to deadlines

Print Smart Cards to an acceptable standard

Setting up appointments

Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children’s centres, schools and people’s homes.

We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary’s Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.

Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values:
We’re Kind
We’re Fair
We Listen
We Care

You will need to be able to liaise with all grades of staff throughout the Trust and must be able to work as part of a team and on your own initiative.

The successful applicant will need to be able to start as soon as possible.

Please see attached Job Description for further information

  • Information System Support

    1 month ago

    Dartford, United Kingdom Oxleas NHS Foundation Trust Full time

    Working within the Registration Authority team (RA) dealing with Smartcard queries, Service desk calls and emails, ID checks, for Oxleas new users as well as Prison Staff working for the Trust. You will need to be able to liaise with all grades of staff throughout the Trust and must be able to work as part of a team and on your own initiative. The successful...

  • Information Security Manager

    3 days ago

    Dartford, United Kingdom Europa Worldwide Group Full time

    Position Summary: Responsible for establishing and maintaining a corporate wide information security program to ensure that information assets are adequately protected. Creating processes for identifying, evaluating and reporting on information security risks in a manner that meets compliance and regulatory requirements, and aligns with and supports...

  • Information Governance Officer

    1 month ago

    Dartford, United Kingdom Dartford and Gravesham NHS Trust Full time

    The post holder will support the Information Governance team to provide assurance for IG related issues. The post holder is a key member of the team investigating incidents and where necessary reporting to the Information Commissioners Office (ICO).

  • System Superuser

    15 hours ago

    Dartford, United Kingdom Wincanton Full time

    This position includes some weekend working and bank holiday working as the depot operates 24/7 therefore, it is essential that you are flexible in your approach to work. **Duties and Responsibilities**: - Reporting to the Stock & Systems Manager. - Assist with onsite projects, daily system back up & system upgrades. - Maintain on site Warehouse Management...

  • BIM (Building Information Modelling) Manager

    1 month ago

    Dartford, United Kingdom Electrosonic, Inc. Full time

    Electrosonic is where Imagination Comes to Life.At Electrosonic, our team is composed of passionate, highly intelligent, and energetic individuals who are eager to make a difference. We provide an environment where you will be challenged and inspired daily. If you seek excitement and want to be part of something unique, we invite you to join our...

  • Competence Assessment Coordinator

    4 weeks ago

    Dartford, United Kingdom Reed Business Support Full time

    Reed are currently working with a Government Organisation who are seeking a **Competence Assessment Coordinator** to join their team. This is a **fully remote working**position although you will be required to travel to meet with your team and for monthly organisation-wide gatherings. Hours - Monday to Friday (flexi hours) £25,750 starting salary Duties...

  • Desktop Support Specialist

    3 weeks ago

    Dartford, United Kingdom Movement8 Full time

    1st line support engineer / helpdesk – Windows, Server/desktop, Office365, onsiteWorking for a leading MSP across support, business applications and IT services you will be experienced in working in a fast-paced environment and are committed to providing high levels of customer service. The clients that you will be supporting are both medium and...

  • Desktop Support Specialist

    1 week ago

    dartford, United Kingdom Movement8 Full time

    1st line support engineer / helpdesk – Windows, Server/desktop, Office365, onsiteWorking for a leading MSP across support, business applications and IT services you will be experienced in working in a fast-paced environment and are committed to providing high levels of customer service. The clients that you will be supporting are both medium and...

  • Desktop Support Specialist

    3 weeks ago

    Dartford, United Kingdom Movement8 Full time

    1st line support engineer / helpdesk – Windows, Server/desktop, Office365, onsiteRead the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.Working for a leading MSP across support, business applications and IT services you will be experienced in working in a...

  • Desktop Support Specialist

    3 weeks ago

    Dartford, United Kingdom Movement8 Full time

    Job Description1st line support engineer / helpdesk – Windows, Server/desktop, Office365, onsiteWorking for a leading MSP across support, business applications and IT services you will be experienced in working in a fast-paced environment and are committed to providing high levels of customer service. The clients that you will be supporting are both medium...

  • Desktop Support Specialist

    2 weeks ago

    Dartford, United Kingdom Movement8 Full time

    1st line support engineer / helpdesk – Windows, Server/desktop, Office365, onsiteRead the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.Working for a leading MSP across support, business applications and IT services you will be experienced in working in a...

  • Desktop Support Specialist

    3 weeks ago

    Dartford, United Kingdom Movement8 Full time

    1st line support engineer / helpdesk – Windows, Server/desktop, Office365, onsite Working for a leading MSP across support, business applications and IT services you will be experienced in working in a fast-paced environment and are committed to providing high levels of customer service. The clients that you will be supporting are both medium and...

  • Desktop Support Specialist

    6 days ago

    Dartford, United Kingdom Movement8 Full time

    1st line support engineer / helpdesk – Windows, Server/desktop, Office365, onsiteWorking for a leading MSP across support, business applications and IT services you will be experienced in working in a fast-paced environment and are committed to providing high levels of customer service. The clients that you will be supporting are both medium and...

  • Desktop Support Specialist

    3 weeks ago

    Dartford, United Kingdom Movement8 Full time

    1st line support engineer / helpdesk – Windows, Server/desktop, Office365, onsiteWorking for a leading MSP across support, business applications and IT services you will be experienced in working in a fast-paced environment and are committed to providing high levels of customer service. The clients that you will be supporting are both medium and...

  • Desktop Support Specialist

    3 weeks ago

    Dartford, United Kingdom Movement8 Full time

    1st line support engineer / helpdesk – Windows, Server/desktop, Office365, onsiteWorking for a leading MSP across support, business applications and IT services you will be experienced in working in a fast-paced environment and are committed to providing high levels of customer service. The clients that you will be supporting are both medium and...

  • Warehouse Operative

    4 weeks ago

    Dartford, United Kingdom Premier Work Support Full time

    An opportunity has arisen for a permanent **Warehouse Operative** based in Dartford. The Warehouse Operative will maintain the smooth running of the warehouse, assisting in the receiving and dispatching of freight into and out of the Warehouse and yard and ensuring customer satisfaction is maintained. **You will be responsible for (but not limited to) the...

  • Secondary School Supply Teachers

    1 month ago

    Dartford, United Kingdom LT Support Full time

    **Secondary School Teachers - Various Subjects and Key Stages for long term supply. Kent and South East London.** **- Dartford** **- Maidstone** **- Medway** **- Ebbsfleet** **- Tonbridge** **- Tunbridge Wells** **- Bexley** **- Greenwich** **Benefit from set pay rates either paye or umbrella and information regarding AWR rates.** **_Subjects:_** -...

  • Risk and Datix Systems Facilitator

    1 month ago

    Dartford, United Kingdom Dartford and Gravesham NHS Trust Full time

    **Fixed term/secondment for 12 months** The Trust has a statutory duty to deliver a service and environment that protects patients, staff and visitors. The central governance supports a system through which the Trust is accountable for continuously improving the quality of services and safeguarding high standards of care by creating an environment in which...

  • I.t. Helpdesk Assistant

    1 month ago

    Dartford, United Kingdom Premier Work Support Full time

    This is a rare opportunity to join a forward thinking team as a permanent **I.T. Helpdesk Assistant**, with a leading business in Dartford. As the first point of contact for all IT support queries within a well-established SME with over 200 employees in several departments, you will be work with a variety of users to resolve or escalate their technical...

  • Reception & Student Information Assistant (Dartford)

    1 week ago

    Dartford, United Kingdom North Kent College Full time

    Job reference REQ000548 Date posted 29/02/2024 Application closing date 17/03/2024 Location Dartford Salary £13,203.24 per annum (£21,712 Full-Time Equivalent, Tier 7 (Spot)) Contractual hours 22.5 Basis Part Time Job category/type Support Reception & Student Info Asst (D).pdf Job description **Reception & Student Information...