Receptionist

**RECEPTIONIST**

We want our guests to have a truly memorable experience surrounded by exceptional service and honest hospitality.

Penmaenuchaf is a small luxury hotel, recently acquired by Seren, a unique collection of high-quality hospitality venues in Wales. The hotel is highly regarded as one of the finest privately-owned country house hotels in North Wales. Overlooking the Mawddach Estuary, at the foot of Cadair Idris in Snowdonia National Park, the 14-bedroom hotel is also home to an excellent restaurant that is also renowned for a wonderful wine list.

We are now looking for a passionate and dedicated Receptionist who is passionate about giving guests a warm welcome to join the team on a part time basis.

**What we offer**:

- An hourly rate of up to £11.50 per hour.
- Gratuities and service charge shared through Tronc system
- Pension provided through NEST.
- Outstanding location to work and live within the Snowdonia National Park.
- Tailored training and development plan.
- Financial support for attaining professional qualifications.
- Meals provided whilst on duty.
- Vast scope for career progression across our group of companies.
- Long service holiday benefit.
- Generous Employee Referral Scheme.
- Employee Assistance Programme provided by Hospitality Action.
- Annual Staff Rewards Scheme.
- 30% staff discount off food and beverage at all Seren Collection venues.
- £75 Employee and £190 Friends and Family room rate at Grove of Narberth Hotel.
- £50 Employee and £150 Friends and Family room rate at Penmaenuchaf Hotel.
- Experience in a quality Hotel environment.
- Genuine and sincere nature with a real passion for customer service.
- First class interpersonal skills.
- Excellent technical and numeracy skills to operate a comprehensive Hotel Management System.
- A resilient nature with an ability to work under pressure.
- Ability to resolve guest issues effectively.
- Immaculate presentation and a friendly yet professional personality.
- Outstanding written and spoken English.

**Interested...?**

We look forward to hearing from you

**Job Types**: Full-time, Permanent

Pay: Up to £11.50 per hour

**Benefits**:

- Additional leave
- Company car
- Company events
- Employee discount
- Health & wellbeing programme
- On-site parking
- Referral programme

Schedule:

- 8 hour shift
- Weekend availability

Work Location: In person

Reference ID: Penmaenuchaf Rceptionist