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  • Administrative Assistant

    23 minutes ago


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Administrative Assistant

3 months ago


Wigan, United Kingdom instasmile Full time

**Administrative Assistant**

As an Administrative Assistant you will be part of a dedicated small team responsible for a variety of daily duties within the operations team with a customer service element.

You will be a strong team player who is passionate about teamwork, delivering quality service and will be very customer focused. If this is you - you could be joining one of the Fast Track 100 E-Commerce companies based in the North West.

This is an office based Monday to Friday role

37.5 hours per week - working hours to be agreed - fleixible between 8am - 6pm (8-4, 9-5, 10-6)

**Duties**:

- Communicate clearly with customers and colleagues to ensure a seamless customer journey
- Effective problem solving and fulfilment of both customer and business needs
- Dispatching orders
- Booking in and 3d scanning of received impressions
- Quality checks of products received from various manufacturing departments

**Key Responsibilities**:

- Keep up to date with organisational changes to policies and processes
- Contribute to the Operational Excellence culture and build relationships based on trust, support, transparency and respect
- Carry out all duties with honesty and integrity, utilise expertise whilst always striving to add value, do the right thing and work together with colleagues across the business
- Perform in accordance with KPI’s set and performance/behaviour standards
- Drive and determination to support the company in times of growth

**Essential Experience**:

- Working within a fast-paced environment
- Dealing with prioritising, problem solving and communicating effectively
- Working under pressure and to strict deadlines
- Computer literate

Full training, support and feedback will be provided.

**Personal qualities**:

- Good timekeeping
- A positive attitude to work
- A team player
- Hardworking, enthusiastic, & punctual.
- Friendly, approachable and able to use their own initiative.
- Excellent organisational skills
- Attention to detail

**Location**: Office Based

Instasmile

Unity House

Westwood Park Drive

Wigan

Lancashire

WN3 4HE

United Kingdom

, Permanent

**Salary**: £22,308.00 per year

**Benefits**:

- Additional leave
- Casual dress
- Company events
- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

Work Location: In person

Application deadline: 15/03/2024