Veterinary Receptionist

**About us**

**The role**
Duties: Answering the telephone, dealing with enquiries and making appointments and bookings. Taking payments and keeping appropriate records on the computer. End of day cashing up and general office duties. Keeping reception clean, tidy and well presented. Filling prescriptions and dispensing medications on the advice of the veterinary surgeon. Give advice where appropriate and be responsible for retail sales of diet foods and pet products. Skills/Qualifications: Experienced Veterinary Receptionist, Excellent Telephone Skills and Verbal Communication, Keyboard Skills, Professionalism, Customer Focus, Organisation, Able to work as part of a team and independently. Working Hours: Working on a rolling rota averaging 40 hours a week, 1 weekend in 4 and a day off before and after a weekend has been worked. Start times do vary as do finish times. Job Types: Full-time, Permanent

**Key accountabilities**
Essential Attributes: Presentable Empathetic, able to deal with upset clients. Good telephone skills and manner. Engaging manner with clients and team members. No unspent criminal convictions. Good spoken English Computer literate Organised Animal lover

**Skills and experience**
Desirable Attributes: Good written English Extroverted and outgoing Able to solve problems Mediation ability Sales experience Able to work under pressure Knowledge of first aid

**Branch**
Aston Clinton

Job Reference: FR04406