Head of Service

5 months ago

Horsham, United Kingdom WSCC Full time

**About Us**
We are committed to improving our services for the children and families in West Sussex we support. You will join us as at a key time on our improvement journey. The work we have started includes establishing a new and experienced leadership team driving forward our ‘Children First’ improvement plan.

As a fully integrated member of the leadership team, the Head of Service will be accountable for the overall achievement of the relevant service, meeting all set objectives by designing, developing and implementing a wide range of policies and plans and approving a significant range of formulated policies and business strategies in the relevant service.

You will be able to operate effectively in a highly pressurised and politically sensitive environment, you will work closely with other Heads of Service and senior leaders in Children, Young People and Learning to understand the journey or experience of children and their families as they move through the system, ensuring that they receive the right help at the right time and have access to the best outcomes possible.

**About The Job** Salary**:£41,674 to £ 44,460 per annum based on 22.5 hours (The full-time equivalent salary for this role is £68,531 to £73,113)

**Contract Type**: Permanent

**Working Pattern**:Part time - 22.5 hours per week, worked over 3 days

**Location**:County Hall North, Horsham

This is an exciting time for West Sussex Children we Care for Services following the service achieving a ‘Good’ judgment in our Ofsted inspection in March of this year, we are now embarking on the next phase of our journey to develop and sustain outstanding services for our children and families.

As the Head of Service - Children We Care For, Care Leavers and Children Seeking Asylum, you will lead and be accountable for the largescale complex whole service area and responsible for a group of service managers and all staff within this assigned service.

You will ensure that our children and families are at the heart of service delivery and design and that the welfare of our children and young people is safeguarded and promoted at all times.

You will also contribute to corporate, regional and national developments and strategies, working with colleagues, partners, elected members, stakeholders and service users to deliver this.

For this role, you will be expected to demonstrate relevant theoretical Social Work concepts, practices and detailed organisational knowledge relating to the provision of a professional Social Work service. You will need to demonstrate confidence in managing and leading a large staffing team to achieve performance improvements and service developments. You will need to demonstrate an ability to influence and negotiate partner relationships at a strategic level.

You will hold operational, strategic, and financial responsibility for your service area, and you will need knowledge of how to recognise political context of social care and respond appropriately at management and strategic level.

**Experience and Skills**
The role will require:

- You to have the ability to work independently, making sound pragmatic problem-solving decisions, which will have a wider service impact, and aren’t as simple as right or wrong answers.
- You will possess exceptional, highly developed communication skills to influence and persuade the actions of others resulting in delivery of effective business solutions.
- You will be able to demonstrate effective research and planning skills resulting in complex business critical solutions that may span the time horizon of several years.
- You have ability to forward plan, continuously developing and reviewing the effectiveness of service, whilst still delivering the current service. This will also include being able to recognise where change is needed and to challenge existing practices, processes, and activities to identify and deliver effective solutions thus promoting change.
- You will demonstrate strong partnership working skills with the ability to develop and manage these further to successfully deliver objectives.
- You have effective people management and performance management skills with the ability to lead and inspire, providing direction and support to individuals and teams.

The Qualifications, knowledge and experience you will require include:

- A recognised professional Social Work Qualification e.g. degree in Social Work, Post Graduate Certificate in Social Work, DipSW, CQSW or equivalent as recognised by the relevant professional body.
- Fellowship membership of a relevant professional body or equivalent high-level experience of involved practices.
- Self-sufficient expertise across the technical/professional specialism at the highest level of proficiency, with a comprehensive knowledge of complex practices and precedents built on concepts and principles.
- Practical and theoretical knowledge of the political environment of local government and partner organisations

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