- Learner Data Enrolment Officer

2 months ago


Bolton, United Kingdom Bolton College Full time

**Type**: Permanent; 37 hours per week

**Salary**: £23,417-£24,422 per annum

**Closing Date**: 1st April 2024

**Experience**: in a data input role

We have an exciting opportunity in our Learner Data team for a positive, ambitious individual to become a vital part of our Learner Data team

As a member of the Learner Data team, you will be responsible for providing a welcoming and efficient enrolment service, ensuring the accurate collection and maintenance of learner data and enrolments.

This role is ideal if you:

- Are customer focussed
- Can provide an efficient enrolment service to our learners
- Can follow and interpret guidance to best advise learners

Ideally, you will:

- Have experience of working in a customer facing role
- Be confident and clear in communicating information, advice and guidance
- Have proficient administrative skills
- Be able to enthusiastically engage with CPD and grow your skills
- Be excited to bring fresh ideas to the table and help us constantly improve

Day-to-day you will be responsible for:

- Being the primary contact for the enrolment stations at our main Deane Road campus
- Providing an efficient service and customer focussed environment for learners
- Support learners to enrol via our online enrolment portal, Learner Hub
- Championing our commitment to putting students first
- Promoting our values of fairness, respect & equality

After your first year with us, success would mean you:

- Are wholly confident in interpreting and relaying enrolment advice and information to learners
- Have been a key part of the enrolment service being recognised by learners as being a high-quality business support area
- Have contributed to system and procedural changes in the interests of benefitting learners
- Enthusiastically engaged with the departments' dedicated CPD programmes
- Built strong working relationships and supported colleagues where possible

**Interview Date**: 15th April 2024



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