Progression and Student Success Coach

6 months ago

Leeds, United Kingdom Study Group Full time

**Contract type**: Full Time (37.5 hours per week) - Permanent

**Location**: Leeds, Leeds International Study Centre

**Salary**: up to £ 22,440 per annum

**JOB OVERVIEW**

Leeds International Study Centre and its programmes are provided by Study Group in collaboration with the University of Leeds and Leeds Beckett University.

You will be part of the Student Experience Team at the Leeds International Study Centre working with the existing Progression and Welfare Support Officers supporting the welfare and progression needs of students and taking on an additional welfare responsibility for high-level welfare cases. You will need to be highly organised, with strong ICT skills and a background in student support, ideally with international students.

**ABOUT THE ROLE**
- Manage a caseload of high-level student welfare concerns for the UK and home country students from across all groups
- To provide 1:1 welfare and pastoral support to students, referring them for additional support where required from external services
- Create and monitor Support Plans for students
- To be the first point of contact for any member of staff who has a concern about the safety or well-being of a student.
- To monitor and support vulnerable students in terms of their daily attendance, in line with the centre policy
- To ensure the safeguarding of students in line with centre policy, acting as a Deputy Designated Safeguarding Lead, and monitoring the out-of-hours emergency phone on a rota basis
- Acting as a personal tutor delivering weekly Academic Success tutorials to your tutor groups
- To design and create learning materials around study skills, welfare topics and employability for Academic Success tutorials.
- To provide 1:1 personal development, academic and progression counselling to students.
- To monitor the academic engagement of students
- To put interventions in place in relation to attendance
- To track student performance, liaise with the academic team to identify suitable intervention strategies, and ensure performance and progression records are maintained.

**ABOUT YOU**
- Experience in working with students with Learning Difficulties, Health and Disability Needs (LDHD) or a strong understanding of LDHD support requirements.
- Experience in providing welfare or pastoral support to students.
- Experience of working with students for whom English is a second language is desirable.

**ABOUT US**

Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we can provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available. Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available.

**ORGANISATIONAL COMPLIANCE**

Study Group is proud of its high standards in safeguarding and recognises its importance in enabling the best possible student experience and outcomes. For successful applicants the following checks will be conducted
- Criminal Background Check (country-specific), x2 References, ID and Right to Work checks as well as Education Verification.

We are proud to be an equal opportunity employer and we strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely. Please see our Privacy Policy.

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