Receptionist

2 weeks ago


Beaconsfield, United Kingdom FedBucks Ltd Full time

**FedBucks Zero Hour Receptionist**

**Saturday mornings**

**Location: Millbarn Medical Centre**

FedBucks is a federation of 45 GP practices covering a population of over 485,000 patients across Buckinghamshire. We began in 2016 and now employ around 200 members of staff across our head office sites, and our planned and unplanned care services.

As a GP Federation, we are proud to represent our member practices and to champion primary care by working with local general practice and system partners in the provision of community-based healthcare services. We provide safe and compassionate care to our patients across our range of planned and unplanned healthcare services in Buckinghamshire and believe in continuous commitment to quality service delivery and positive patient outcomes.

Patients are at the heart of everything we do, and we pride ourselves in ensuring our patients feel safe, supported, communicated with, and respected, at a time when they may be feeling vulnerable. Our vision is to provide high quality, seamless health care that enables people to lead healthier lives, whilst feeling supported and cared for.

**Job Summary**

This post requires efficient and accurate keyboard skills, excellent customer service skills and the ability to multitask whilst working in a busy fast-paced environment undertaking a variety of tasks on the reception team.

**Responsibilities**

You will be required to provide a variety of clerical tasks including booking in patients on arrival using computerised patient administration systems.

You will act as a focal point of communication between patients, and medical/clinical and operational staff.

**PERSON SPECIFICATION**

Educated to GCSE Grade C and above in Maths and English

**Statutory registration**

Not Applicable

**Special skills and knowledge**

Good level of IT skills especially in Microsoft Office, Excel, PowerPoint and ideally knowledge of clinical system Emis.

**Experience**

Previous experience in a reception or customer care environment is desirable

**Personal attributes**

Ability to record information accurately

Good Administration skills

Able to work individually as well as part of a team

Flexible approach

Good communication skills/interpersonal skills and a pleasant professional and helpful manner with a positive attitude to patient care

Excellent organisational skills

Ability to remain calm when faced with conflicting priorities

**Job Type**: Permanent

**Salary**: £10.50 per hour

Schedule:

- Weekends only

Ability to commute/relocate:

- BEACONSFIELD: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer Service: 1 year (preferred)

Work Location: One location


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