General Assistant

3 weeks ago

Scarborough, United Kingdom Holroyd Howe Full time

To provide a welcoming and friendly customer experience within the college, delivering excellent customer and food service. To ensure the restaurant is clean/hygienic.

As part of the team you will assist with front of house and back of house duties:

- Greet customers as part of the front of house team, serving customers with food at service times.
- Deliver excellent customer service to ensure high levels of customer satisfaction and ‘Pride’ “_we can and we will_” customer experience.
- Assist in a wide range of preparation, cooking and serving of food.
- Clean all equipment, crockery and cutlery as required.
- Support, operate and provide service in areas including but not limited to: the Serveries, the Hospitality orders, Functions/Events, Café.
- Ensure all food is handled in accordance with the standards specified in the Food Safety & Quality Management System and regulatory requirements.
- Carry out and record any food safety and stock checks specified by the General Manager or Supervisors.
- Take delivery of stock including food/provision, checking and accounting for such items.
- Receive deliveries and check supplier invoices in accordance with the company systems/procedures.
- Ensure all waste is removed promptly and placed in the correct waste containers in accordance with site waste management plan.
- Ensure all raw materials and packaging materials are stored in the correct areas of the site.
- Carry out tasks in the most efficient manner, taking into account any production or allergen constraints, to meet customer orders.
- Participate as a HACCP Team member if required
- Ensure all work is carried out in accordance with the relevant H&S legislation and Codes of Practice.
- Ensure all production and quality records are completed accurately and on time.
- Ensure all traceability requirements are fully complied with.
- Where relevant, to carry out activities required by the accredited FSQMS.

**Togetherness**
- Ability to work as part of a team
- A flexible approach to working hours
- Be supportive of colleagues

**Nurture**
- Keen to learn on the job and deve

**Pride**
- Be honest and trustworthy
- Able to work independently
- Excellent time keeping
- Have a can-do approach

**Planet**
- Hygienic approach and manner
- Committed to zero harm and sustainable practices

**Qualifications**:
Not required, full training given.

**Additional Information**:
There are many advantages to working for us and we provide our employees with bespoke benefits which include:

- Free meals whilst at work
- Career development opportunities
- HIT Apprenticeships for all experience levels
- Reward & recognition schemes
- People awards to celebrate our employees
- Work/life balance
- Employee Benefits Platform
- Employee Assistance Program
- Recommend a friend scheme
- Company sick pay scheme
- Prestigious working environments
- Team events scheduled throughout the year
- 28 Holiday days inclusive of bank holidays
- Pension scheme
- Competitive salary

We invest in the training and development of our teams to give them the appropriate skills necessary to thrive in their job roles. We have outstanding teams of experienced professionals who tailor our catering service provision specifically to suit children, of all ages, meeting the bespoke requirements of our clients.
- “Holroyd Howe is an equal opportunities employer. We are committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. All roles within Holroyd Howe are regarded as regulated activity and therefore we require an Enhanced DBS which includes a Barred List Check for all successful applicants. We will also require shortlisted applicants to provide appropriate information regarding their criminal offences.”_

This appointment is offered on the return of satisfactory professional references.

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