Client Experience

2 weeks ago


Maidstone, United Kingdom CustodianDC Limited Full time

**Client Experience & Admin Assistant - Custodian DC Ltd**

**£20,500 - £22,000 - DOE**

Custodian Data Centres is an award-winning innovative Data Centre, Network & Cloud services provider based in Maidstone & Dartford, Kent. We have been operating for over 12 years and are proud to have achieved 100% uptime for the entirety of that period.

We are seeking a full-time Client Experience & Admin Assistant to join our forever growing team.

We have an exciting new opportunity within our client experience team for an enthusiastic and ambitious individual who is keen to learn and develop their skillset. This role is an office based full-time permanent position, Monday to Friday between the hours of 9am to 6pm and will be based at both of our locations in Maidstone and Dartford.

**Brief summary of roles and responsibilities**:

- Assist Head of Client Experience on a number of administrative tasks such as;
- Monitoring mailboxes
- Liaise directly with clients either face to face or remotely and complete client sales onboarding tasks
- Produce monthly/weekly reports using internal systems
- Arranging meeting invites and ensuring meeting room facilities are set up adequately
- Assist with the company’s social media and marketing platforms including weekly posts to socials
- Work closely with other departments within the business supporting them with duties such as procurement of materials and services, raising purchase orders, ensuring adequate stock of office supplies regularly and ensuring employees have adequate uniform and PPE

**What's on Offer**:

- Full internal training and development programme
- A challenging and rewarding environment
- Private health insurance
- Free secure onsite parking
- Regular company social events & updates
- Encouraged personal development
- 28 Days Paid Holiday (which increases based on service length)
- Auto enrolment into our pension scheme

**The successful applicant will**:

- Have experience in dealing with clients directly either face to face or remotely.
- Have a desired interest in sales & marketing and social media
- Have excellent written and verbal communication skills
- Have a proven ability to follow processes and comply with company policies
- Have a full UK driving licence as its required to work at both locations on a weekly basis

**Salary**: £20,500.00-£22,000.00 per year

**Benefits**:

- Casual dress
- Company pension
- Free parking
- On-site parking
- Private medical insurance
- Sick pay

Schedule:

- Monday to Friday

Work Location: In person



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