Patch Places

Permanent contract. Role to commence: May 2023

£25k - £27k + company equity

Hospitality - Startups - Growth opportunity - Community leader - Events coordinator

**Application details at the end of this document**

**Our vision**

At Patch, we’re building happier, more balanced lives for commuters and their communities in the ‘Work Near Home’ era. Our mission is to empower millions of people to work near to what matters to them, by building a national network of community-led, Work Near Home coworking clubs.

We operate beautifully designed spaces to do productive work in your local high street. We also support cultural, non-work activities that make our towns great places to live. We invite both members and non members to make every Patch a destination near home, at all times of the week.

We are transforming the beautiful High Wycombe Old Library situated on Victoria Road, into a distinctive centre for community, work, public events and education. You are reading this because you want to be a key part of this vision.

**Your opportunity**

Patch is hiring a Community & Events Executive, a critical role working alongside the site director to build a high street hub of professional and cultural activity in High Wycombe.

Your work at its core will be focused on forging connections with members and the local community, bringing joy to the daily lives of members on the site, and supporting the community in promotion of the neighbourhood's local identity and autonomy with locally led events.

The High Wycombe team will be supported to build their vision, and you will work closely with the Site Director to develop one of the most exciting destinations in town. An equity ownership opportunity will be presented to you.

**Your responsibilities will include**:
Creating a vibrant and engaging community home:

- Create the best day at work and place to be. Ensure an efficient and high quality customer experience for everyone who walks into Patch.
- Create connections between members of different organisations by planning and launching community initiatives, both between members and with external users.
- Excellence in the everyday - Support queries, replenish supplies, and handle necessary administrative items to ensure the efficient operation of the space on a daily basis.
- Ensure maximum availability for key facilities assets such as WiFi, kitchen, and printers/copiers.
- Encourage fresh ideas and a sense of inclusivity.

Events planning and execution
- Direct a quarterly calendar of co-working events that engages all stakeholders:
Member events

Lead generation and sales-related events

Community led events
- Coordinate all aspects of an event, from catering to check-in to cleanup.
- Raise invoices and manage reconciliations for events.
- You may occasionally be prepared to work outside the core business opening hours when required, utilising the venue on weekends and evenings where possible to maximise site efficiency and revenue. Time off in lieu can be arranged.

Business development
- Provide support to the Site Director when required by leading tours, following up, and being positive to convert customer conversations into confirmed memberships.
- Work with the Site Director to develop Patch High Wycombe's vision
- Develop and launch site-specific value-added projects that you are passionate about.
- Whenever necessary, assist the Site Director in leading prospective members on tours.
- Ensure Patch High Wycombe’s development involves community leaders
- Participate in relevant events hosted by the local community.
- Retain a positive relationship with key suppliers and local vendors.

**What we’re looking for**

We believe that building the very best company means we bring the very best people into the company, regardless of race, gender, background, religion, disability or sexuality. If you’re as excited as we are about the work near home vision, we want to hear your voice.

You are likely to have the following traits:

- An exceptional people-person with a warm, open personality and the ability to set an example for others. You treat every customer as a gift.
- You thrive at multitasking and enjoy wearing multiple hats at the same time.
- A proactive, responsible person who takes the initiative to solve problems.
- Positive outward energy with a passion for making people happy.
- Pride in all that makes High Wycombe great.
- First principles thinking, willing and able to solve knotty problems without prior knowledge. You are resourceful, action-oriented, and motivated.
- Curiosity and optimism. You don't know what the future holds, but you always think of ways it could be better, and you're eager to build it.

Typical experience will include some or all of the following:

- Experience in the hospitality, retail, or membership industries.
- Throughout your career, you have excelled at going above and beyond what was expected.
- Curating public spaces and events may interest you.
- Ability to