Current jobs related to Service Management Support - Royal Wootton Bassett - SPS UK&I Ltd
-
Customer Service Manager
2 weeks ago
Royal Wootton Bassett, Wiltshire, United Kingdom Membership Bespoke Full timeJob Title: Customer Service ManagerJob Type: Part-time, OngoingLocation: Home Based (UK)Hourly Rate: £13.38About the Role:We are seeking a highly skilled Customer Service Manager to join our team at Membership Bespoke. As a Customer Service Manager, you will be responsible for providing exceptional customer service to our members, learners, and prospective...
-
Customer Service Manager
2 weeks ago
Royal Wootton Bassett, Wiltshire, United Kingdom Membership Bespoke Full timeJob Title: Customer Service ManagerJob Type: Part-time, OngoingLocation: Home Based (UK)Hourly Rate: £13.38About the Role:We are seeking a highly skilled Customer Service Manager to join our team at Membership Bespoke. As a Customer Service Manager, you will be responsible for providing exceptional customer service to our members, learners, and prospective...
-
Customer Service Manager
6 days ago
Royal Wootton Bassett, Wiltshire, United Kingdom Membership Bespoke Full timeCustomer Service ManagerWe are seeking a highly skilled Customer Service Manager to join our team at Membership Bespoke. As a key member of our organization, you will be responsible for providing exceptional customer service to our members, learners, and prospective applicants.Main Responsibilities:Professional Membership: Manage and administer professional...
-
Customer Service Manager
6 days ago
Royal Wootton Bassett, Wiltshire, United Kingdom Membership Bespoke Full timeCustomer Service ManagerWe are seeking a highly skilled Customer Service Manager to join our team at Membership Bespoke. As a key member of our organization, you will be responsible for providing exceptional customer service to our members, learners, and prospective applicants.Main Responsibilities:Professional Membership: Manage and administer professional...
-
Care Services Manager
1 week ago
Royal Wootton Bassett, Wiltshire, United Kingdom Coburg Banks Technical Full timeAbout the Role:Coburg Banks Technical is seeking an experienced Care Manager to oversee the daily operations of our domiciliary care services. As a key member of our team, you will be responsible for ensuring compliance with all relevant regulations and standards.Key Responsibilities:Support the Registered Manager with the day-to-day running of a large...
-
Care Services Manager
1 week ago
Royal Wootton Bassett, Wiltshire, United Kingdom Coburg Banks Technical Full timeAbout the Role:Coburg Banks Technical is seeking an experienced Care Manager to oversee the daily operations of our domiciliary care services. As a key member of our team, you will be responsible for ensuring compliance with all relevant regulations and standards.Key Responsibilities:Support the Registered Manager with the day-to-day running of a large...
-
Membership Support Manager
2 weeks ago
Royal Wootton Bassett, Wiltshire, United Kingdom Membership Bespoke Full timeAbout the RoleWe are seeking a highly skilled Customer Service Manager to join our team at Membership Bespoke. As a key member of our organization, you will be responsible for providing exceptional customer service to our members, learners, and prospective applicants.Main ResponsibilitiesProfessional Membership: Manage and administer professional membership...
-
Membership Support Manager
2 weeks ago
Royal Wootton Bassett, Wiltshire, United Kingdom Membership Bespoke Full timeAbout the RoleWe are seeking a highly skilled Customer Service Manager to join our team at Membership Bespoke. As a key member of our organization, you will be responsible for providing exceptional customer service to our members, learners, and prospective applicants.Main ResponsibilitiesProfessional Membership: Manage and administer professional membership...
-
Customer Service Manager
6 days ago
Royal Wootton Bassett, Wiltshire, United Kingdom Membership Bespoke Full timeCustomer Service ManagerMembership Bespoke is seeking a highly skilled Customer Service Manager to join our team. As a key member of our organisation, you will be responsible for providing exceptional customer service to our members, learners, and prospective applicants.Main Responsibilities:Manage and administer course accreditation applications and...
-
Customer Service Manager
6 days ago
Royal Wootton Bassett, Wiltshire, United Kingdom Membership Bespoke Full timeCustomer Service ManagerMembership Bespoke is seeking a highly skilled Customer Service Manager to join our team. As a key member of our organisation, you will be responsible for providing exceptional customer service to our members, learners, and prospective applicants.Main Responsibilities:Manage and administer course accreditation applications and...
-
Interim Accountant
2 months ago
Royal Wootton Bassett, United Kingdom Meridian Business Support Full timeMeridian Business Support are working with our client within the Public Services sector, who are looking for an Interim Accountant to join the team near Swindon. You will be joining the team for the next 3-4 months, to help and support the finance team get through audit and year end. Main duties: Bank Reconciliations monthly across the Group as part of...
-
Client Services Administrator
3 months ago
Royal Wootton Bassett, United Kingdom Burgh Recruitment Ltd (Financial Services) Full time**Client Services Administrator** **Location: Royal Wootton Bassett - SN4** **Salary: £22,000 to £26,000** (depending on experience) + Bonus scheme, £100k DIS and Pension scheme with employer 5% contribution **Hours: Full Time - 35 hours / in office** **Working as part of the team at an Appointed Representative of St. James’s Place Plc.** This is...
-
Client Services Administrator
4 months ago
Royal Wootton Bassett, United Kingdom Burgh Recruitment Ltd (Financial Services) Full time**Client Services Administrator** **Location: Royal Wootton Bassett - SN4** **Salary: £22,000 to £26,000** (depending on experience) + Bonus scheme, £100k DIS and Pension scheme with employer 5% contribution **Hours: Full Time - 35 hours / in office** **Working as part of the team at an Appointed Representative of St. James’s Place Plc.** This is...
-
Field Support Supervisor
3 months ago
Royal Wootton Bassett, United Kingdom Voyage Care Full time**Field Support Supervisor Royal Wootten Bassett - Pay rate starts at £15.36ph** Join Voyage Care and Feel Valued, we reward your dedication with: Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply) Premium overtime rates at an additional £1 per hour (Ts & Cs apply) Wagestream giving you the flexibility to draw upon up to 40% of...
-
Customer Service Director
2 weeks ago
Royal Wootton Bassett, Wiltshire, United Kingdom MEMBERSHIP BESPOKE Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Service Manager to join our team at Membership Bespoke. As a key member of our organization, you will be responsible for providing exceptional customer service to our members, learners, and prospective applicants.Main ResponsibilitiesMembership Management: Manage and administer...
-
Customer Service Director
2 weeks ago
Royal Wootton Bassett, Wiltshire, United Kingdom MEMBERSHIP BESPOKE Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Service Manager to join our team at Membership Bespoke. As a key member of our organization, you will be responsible for providing exceptional customer service to our members, learners, and prospective applicants.Main ResponsibilitiesMembership Management: Manage and administer...
-
Customer Service Director
2 weeks ago
Royal Wootton Bassett, Wiltshire, United Kingdom Membership Bespoke Full timeJob Title: Customer Service DirectorJob Type: Part-time, OngoingLocation: Home Based (UK)Hourly Rate: £15.38About the Role:We are seeking a highly skilled Customer Service Director to join our team at Membership Bespoke. As a key member of our organization, you will be responsible for providing exceptional customer service to our members, learners, and...
-
Customer Service Director
2 weeks ago
Royal Wootton Bassett, Wiltshire, United Kingdom Membership Bespoke Full timeJob Title: Customer Service DirectorJob Type: Part-time, OngoingLocation: Home Based (UK)Hourly Rate: £15.38About the Role:We are seeking a highly skilled Customer Service Director to join our team at Membership Bespoke. As a key member of our organization, you will be responsible for providing exceptional customer service to our members, learners, and...
-
Financial Planning Client Services Administrator
3 months ago
Royal Wootton Bassett, United Kingdom CleverHR Full time**Financial Planning Client Services Administrator** **Royal Wootton Bassett** **Salary £22.000 - £26,000 p.a. Depending on Experience + bonus scheme** We are delighted to be supporting this Financial Planning firm who build personal, long-term relationships with their clients founded on trust, providing them with ongoing advice and a first class service....
-
Automotive Sales Support Coordinator
2 weeks ago
Royal Wootton Bassett, Wiltshire, United Kingdom Hartwell Automotive Group Full timeBecome a vital part of a prestigious automotive organization Hartwell Automotive Group is on the lookout for a detail-oriented and organized Automotive Sales Support Coordinator to join our enthusiastic team.The Sales Support Coordinator plays an essential role in assisting the sales team across our dealerships, ensuring an efficient sales process. The ideal...
Service Management Support
4 months ago
**Job Purpose**:
To support the objectives and management of multiple SPS clients, while working with Onsite Management, Client
Service Managers, Area Managers, to achieve a culture of service excellence and maximise opportunities.
**Duties and Responsibilities**:
- Responsible for maintaining strong working relationships with External and Internal Clients, through effective management, measurement, and optimisation of services for assigned sector.
- Resolve incidents and problems against each client SLA or OLA and ensure the client is kept updated at all the times.
- Complete task on daily, weekly, and monthly client checklist.
- Monitoring and administrating systems to ensure service level agreements are met.
- Ensure all clients requirements and specifications are fully understood and followed.
- Producing internal and external management reports.
- Retrieve and record statistic for client requests and invoicing.
- Work with PMO Managers and developers on both existing and new client projects.
- Fully investigate all complaints received and ensure that corrective and preventive action are fully investigated, implemented, and escalated.
- Comply with all Company policies, data security and quality initiatives.
- Utilise Support Centre to manage and respond to customer tickets.
**Person specification**:
**Skills/Competencies**
- Minimum of 5 years’ experience of document processing.
- High level of experience in multiple document processing disciplines
- The ability to develop and maintain excellent working relationships.
- Strong communication skills capable of clear presentation to colleagues and Management.
- Ability to manage multiple priorities.
- Understanding of mapping operational processes and workflows.
- Structured, organized, methodical and diligent.
**N.B**. All roles will be expected to undertake manual handling duties within their physical capabilities. It is therefore, essential that if you have a disability which will limit your ability to undertake this type of work, you alert us at interview to this.
SPS UK&I ensures equal employment opportunity to all employees and applicants without regard to race, colour, religion, gender, sexual orientation, national origin, ethnic background, age, marital status, physical or mental disabilities, or any other characteristic protected by law. Our policy extends all phases of the employment process, including recruitment, selection, transfer, training, restructuring, promotion and compensation.
**Job Types**: Full-time, Permanent
Pay: £26,050.00 per year
**Benefits**:
- Company pension
- Cycle to work scheme
- Health & wellbeing programme
- Life insurance
- Referral programme
- Sick pay
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Ability to commute/relocate:
- London: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Application deadline: 21/06/2024
Reference ID: SPS3288
