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Skills Business Administration Apprentice

4 months ago

Gatwick Airport, United Kingdom Civil Aviation Authority Full time

**Date**:13 Mar 2024

**Location**: Gatwick, GB

**Company**:Civil Aviation Authority

**Salary**:£20,850 per annum**

**Contract Type: 15-18 months, Fixed Term Contract, Full-time**

**Security Level: BPSS**

We are the UK's aviation and aerospace regulator and recognised as a world leader in its field. Our activities are diverse, enabling the aviation industry to meet the highest safety standards, and we pride ourselves on our ability to adapt to the constantly evolving aviation environment.

**The Role**

To provide project and administrative support across CAA STEM and Skills delivery as part of the Department for Transport Generation Aviation Programme. Objectives may be adjusted to enable the role holder to support other areas whether this specific to one project/business area or more generic HR Group support.

Typically, role holders will have customer service and administration skills. All role holders are expected to operate within specified authority levels and applicable customer requirements.

**Core Accountabilities**
- Support Skills lead with the delivery of the Reach for the Sky programme
- Maintain website requirements and changes.
- Prepare and present reports for managers with well thought out recommendations or solutions and the rationale for these.
- Liaise with internal staff and external partners to help coordinate resources.
- Communicate policies and how they impact on decisions taken to stakeholders both verbally and in writing and provide clarification and explanation on more complex issues.
- Support the STEM Affinity network members to ensure legal requirements are met; Risk Assessments/Public liability/safeguarding.
- Attend meetings with stakeholders to provide guidance, education or discuss decisions.
- Monitoring skills social media groups to ensure grant recipients are kept informed.
- Work closely with the communications and media team supporting the internal and external promotion of the STEM and Reach for the Sky Skills programme.
- Support procurement processes when onboarding suppliers and partners.
- Responsible for analysing data or research material, conducting research activities supporting colleagues and management.
- Ensure that enquiries from internal and/or external customers are forwarded to key focal points in a timely manner.
- Liaise with external organisations as required.

**About You**

**To be considered for the role we are looking for**:

- Excellent written and oral communication skills - must be able to communicate effectively and confidently.
- Team player and able to work collaboratively, supporting and communicating effectively with colleagues.
- Good IT skills, specifically in Microsoft Applications (Word, Excel, and PowerPoint)
- Good attention to detail - must be able to produce numerical and written data accurately.
- Good planning and organisational skills - able to work to deadlines.
- Well-developed interpersonal skills
- Problem Solving - Ability to suggest solutions.
- Ability to summarise written reports.
- Ability to recognise when escalation is required.
- The ability to work unsupervised using own initiative in reaching sound judgments.
- Positive attitude
- Eager to learn.
- Strives to achieve.
- Professional attitude
- Interest in the Aviation and aerospace industry
- 5 GCSE’s A-C / 9-4 or equivalent (must include Maths and English)
- 2 A levels or equivalent
- Some office-based work experience would be advantageous.

**What Can We Offer You?**

You will be part of a very dynamic team that works across all the areas of expertise of the CAA. You will have the chance to work and interact with colleagues from across the business and stakeholders and to support our purpose engage with young people to explore careers in STEM, aviation, and aerospace to support and encourage their future career choices.

**Additional Information**

For many appointments within the CAA, these roles require access to operationally sensitive infrastructure and/or Nationally Protected information. For these roles the post holders must undergo National Security Vetting and achieve the appropriate level of clearance.

To be vetted you must have the right to work in the UK so that meaningful checks can be undertaken.

The CAA values high ethical standards and personal integrity among employees. If invited for interview you will be asked to complete a declaration of interest.

**Working With Us**

We offer a range of excellent benefits such as flexible working arrangements, free onsite gym at Gatwick, discounted gym membership for London, 28 days annual leave, additional 5 days leave purchase scheme, a generous pension scheme and much more

We are on a journey towards being increasingly adaptable, where our colleagues collaborate as part of cross-functional teams. This approach ensures we never stop learning together. It also means that you may become involved in activities that take you out of your day-to-day role, providing you with opportunities to develop