Client Host

7 months ago

Edinburgh, United Kingdom JLL Full time

JLL supports the Whole You, personally and professionally.

Client Host - JLL Edinburgh Office

About JLL

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 92,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honoured to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

**Responsibilities**:
Cover JLL Front of House and Reception services with JLL Edinburgh main office.

Provisional virtual cover & support for JLL Glasgow office

Welcome Meet and greet for all visitors and clients

Assist with internal/External bookings as required with full meeting room accountability.

Ensuring that all JLL meeting rooms, services, VC, facilities and public areas are set and maintained to the expected JLL standards.

Ownership and ability to facilitate room set ups - including moving flexible furniture

Be aware of room status in client rooms at all times & support internal rooms appropriately, ensuring the room is ready prior to the next booking

Comply with the JLL - Front of House Services Standard Operating Procedures

Provide/report information on the available facilities, arranging viewings and accompanying clients on tours of the facilities as and when required

Maintain a strong awareness of business activity & communicate all updates with regional team members.

To provide support as requested by the Client Services Lead and/or other support teams.

Skills & Experience
Experience of working within a Corporate or 5* Hotel Reception environment

Independent and self-managing worker

Strong customer service skills
- a great networker

Professional/confident telephone manner and excellent oral & written communication skills, good computer literacy.

Ability to use initiative and remain calm under pressure.

A strong team player with the ability to multi-task & prioritise work commitments.

Flexible approach to departmental requirements.

Good sense of humour & an approachable personality

What you can expect from us

We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.

Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.

LI-JA1

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

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