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Admission Officer

4 months ago

Hatfield, United Kingdom Navitas Full time

We are currently looking for an Admission Officer to join our busy team in Hatfield.

**Contract Type**:Full Time, Permanent

**Admission Officer Duties**:

- Arrange and conduct student interviews.
- Support visa documentation and verification processes.
- Support CAS issuance alongside the Admissions Manager and colleagues at HIC University.
- Communicate effectively with education agents, students and Source Country Offices.
- Support the admissions and recruitment function to continuously improve its delivery of efficient service in relation to assessment, offer letter turnaround, issuance of Confirmation of Acceptance for Studies (CASs) and other follow-up work through andwith colleagues.
- Develop excellent University Partner (UP) engagement, via connections and working relationships with UP admission and compliance teams.
- Support the development and implementation of effective agent training and outreach.

**Admission Officer Requirements**:

- Tertiary Level education or possess related sector qualifications/training
- Excellent understanding of front-line customer relationship management
- Proven ability as a ‘team player’
- Proven ability to organise own workload and to cope with a variety of task demands
- Flexible attitude to work including a willingness to work weekends and evenings in support of student and administrative activities
- Creative thinking processes
- Commitment to self-improvement
- Experience in Further/Higher Education customer services focused environment
- Good understanding of Higher Education admission processes
- Administrative and compliance knowledge and experience related to student visas
- Knowledge of UNIT-e system
- Experience of working in an International admissions education setting
- Front-line customer relationship management to multicultural client base
- An effective knowledge of university pathway programmes
- Knowledge of CRM systems

**About the Company**:
Navitas is one of the world’s largest and most successful education providers, offering life-changing study opportunities to tens of thousands of students and professionals every year. With 120 institutions in 31 countries and thousands of staff based throughoutthe world, Navitas is a truly global entity and provides outstanding career opportunities to ambitious, talented and motivated people.

**Closing Date**: 22nd February 2023