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Casino Surveillance Officer

5 months ago

Westfield Stratford City, United Kingdom Aspers Group Full time

**£27,500 to £30,000 (dependent upon experience)**

We are seeking to recruit for the position of Casino Surveillance Officer at our Aspers Westfield Stratford City site.

We offer:

- Discounts in Westfield shopping centre.
- Walking distance from Stratford Train and Tube station
- Reduced parking rates for staff.
- Opportunity to work as part of a friendly and enthusiastic team.
- Huge potential to progress within the business.
- Employee assistance programme.

This position reports to the Surveillance Team Lead.

Aspers Surveillance Officers have exceptional skills in relation to negotiation and communication and are advocates of creating a friendly; entertaining and safe Aspers Casino environment compliant with license conditions; Gambling legislation and SIA CCTV legislation. Providing timely advice; support; guidance and direction for both site senior management; stakeholders and third-party service providers with regards to the secure and compliant gaming environment.

The successful applicant will have extensive knowledge of the gaming industry, including customer networks and information as well as an excellent grasp of customer services principles as the key focus will be to deliver a high-quality surveillance service to the Aspers Group Casinos at Newcastle, Northampton, Milton Keynes and Westfield Stratford City.

As an Aspers Surveillance Officer you will work closely with the senior management teams from all departments at all sites to improve security and minimise risk and losses as well as to ensure the safety and comfort of those patrons visiting Aspers Casino whilst promoting Aspers reputation for honesty and integrity.

**_ Selection Criteria _**(Essential)**
- A valid PFL holder
- Live Table Gaming experience
- Advanced knowledge of the games played in the casino
- Advanced knowledge of CCTV and access control systems
- Knowledge & understanding of Casino legislation and compliance
- Whilst training will be provided, please note that this is not a trainee position

This role functions in a business that operates evenings and weekends, and as such full flexibility is required. The role will be expected to be available to work for any requirements within Aspers & this will mean evening & weekend obligations outside of ‘normal’ working hours

Please send an up-to-date CV to:
**Ongoing