Head of CRM

Hey We’re Huel and we’re pleased to meet you We're going to start by talking about our exciting new **Head of CRM **position, but if you'd like the quick low down on us first including our growth story then just head to the bottom of this page

**The role**:
Huel is seeking an experienced and dynamic **Global Head of CRM** to lead our customer relationship management efforts. Reporting directly to our Head of Brand, Ali, our new Head of CRM will be responsible for building and executing strategies to enhance the customer experience, drive revenue, and increase customer retention and loyalty.

Day to day you'll develop and execute a comprehensive Global CRM strategy & roadmap that drives customer retention and loyalty. You'll be building and leading a global team of CRM specialists to execute campaigns and initiatives that support the wider brand strategy.

You'll be responsible for creating and managing the Huel customer segmentation strategies to ensure that campaigns are targeted to the appropriate customer segments, and you'll develop and maintain a deep understanding of Huel's customer base, including demographics, behaviours, and preferences, and use this information to inform CRM initiatives️.

Not yet convinced it's the role for you? Well, then you can click **HERE** to read a more detailed job description and learn about the team

**What we're looking for in you**:
**What do we offer in return?**:
We have a high-performance culture which is balanced evenly with world-class well-being initiatives and benefits that are tastier than our Salted Caramel Black Edition (and trust us, that’s saying something)

4 and a half day working week - We finish at 1 pm on a Friday

30 days annual leave PLUS bank holidays

Flexible working - including up to 2 days per week at home

Free Huel to keep you going

Dog friendly. If you've seen Daddy Day Care the movie, that's basically HQ but for doggo's

Paid Volunteering Days

️ Free on-site gym with free classes, and we will give you your own nutrition plan

Free 1-on-1 therapy provided by **Self-Space**.**

Private Medical and Health insurance for you and your loved ones, including free life insurance covering up to 4x your salary

Electric Car Scheme with onsite charging

Cycle to Work Scheme

Enhanced Maternity Pay

Workplace Nursery Scheme

Huel Academy

Quarterly events to celebrate success - Have you heard about Huelchella?

**So what next?**:
**We are Hueligans**:
We're all made up of our Huel DNA, but what makes us unique is our individual differences. We've created a culture of belonging and we celebrate the diversity our Hueligans add to our teams. We encourage authenticity, different views, and new ideas to enable us to create products that our customers around the world enjoy and love. Read more about our culture here.