Warehouse/driver
4 weeks ago
The Role
- Customer focused
- A team player
- Flexible with a ‘can do’ attitude
- Professional driving experience with a valid HGV driving qualification C or C+E, Moffett Licence, Digital Tachograph Card, Driver CPC card.
- Health and safety aware
- Warehouse & Sales experience
- Numerate and literate Key Responsibilities Customer Service and Performance:
- Verify delivery instructions, plan routes accordingly and meet delivery schedules.
- Check the vehicles are loaded in an organised and efficient methodology in line with deliveries.
- Ensure on arrival the delivery is safe to make and respect Customer’s premises.
- To undertake checks at point of delivery to ensure the customer’s order is correct, agrees with the delivery paperwork and is in good condition.
- Check goods off with customer in line with paperwork, noting any errors/returns accordingly. - Obtain customer signature or branch signature for internal branch transfers.
- Report any road/bridge restrictions or any other delivery problems to the Operations Manager.
- Follow procedures for securing the premises, vehicle, stock and cash.
- Securing vehicles and removing keys from cabs at all times.
- Any theft or likelihood of theft to be reported to the Operations Manager immediately.
- Support to the branch with picking, packing, stock checks, loading & housekeeping duties as required.
- Courteous, polite and professional to all customers, colleagues, the public and other road users.
- Accepting of any changes in the delivery schedule to accommodate customer requirements.
- Checking the customer is satisfied with the delivery/goods and providing feedback to the branch if required.
- Any sales leads/opportunities to be passed back to the Operations Manager on return to the depot. - Ensuring a high level of product knowledge.
- Labelling and cataloguing of goods as required, as well as booking goods into using Encon systems. - Picking goods accurately from order documentation.
- Securely packing and labelling goods going out to customers and other branches.
- Advising of shortages or low stock levels when appropriate.
- Participates in stock takes as required.
- Promotes a high level of customer service by ensuring correct materials are provided efficiently. Compliance:
- Drive the vehicle safely and professionally at all times in accordance with the Law.
- Drive within the EU Regulations - Tachograph, Drivers’ Hours Limits and the Working Time Rules.
- Inspect vehicles for mechanical items and safety issues daily and on-going throughout the day.
- Report defects immediately to the Operations Manager for rectification
**Job Types**: Full-time, Permanent
**Salary**: £10.50 per hour
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Belfast, County Antrim: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Driving: 1 year (preferred)
Work Location: One location
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