Nightshift Customer Advisor
2 weeks ago
**Nightshift Customer Advisor**
**Glasgow - Gorbals, Salary £25,334K (Free Parking)**
**Hours - 9.30pm - 7.30am 4 on, 4 off shift pattern covering 7 days per week**
**Start date 12th June - Training will be Monday to Friday 9am - 5pm for 4 weeks**
We are currently recruiting for a facilities provider who puts their customers at the forefront of everything they do.
Are you who we are looking for?
- You are comfortable navigating through various systems
- Fantastic communication skills
- Great attention to detail
- You can put your problem-solving skills to good use to handle complex customer enquiries
- You have a willingness to learn with a passion for providing exceptional service
What would the day-to-day look like?
- Handle inbound and outbound telephone calls dealing with customers on various sites
- Liaise with contractors ensuring work is complete
- Log jobs on internal systems, process any administrative tasks
- Listen to customers and ask relevant questions to source the best solution
Details:
- 33 days (6.6weeks) paid holiday
- 37.5 hours per week contract
- Free on-site parking
- Subsidised canteen facilities & vending machines
- Access to Mental Health First Aiders
- Recommend a Friend incentive
We can’t wait to hear from you
**Salary**: £25,334.00 per year
**Benefits**:
- Discounted or free food
- Free parking
- On-site parking
- Transport links
Work Location: In person
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