Service Administrator

2 weeks ago

Arnold, United Kingdom Vertu Motors Full time

**Vertu Kia Nottingham**

We have a fantastic opportunity for a Service Administrator to come and join us at our Vertu Kia Nottingham dealership Our staff are knowledgeable and always happy to help customers delivering a seamless experience about the cars we work with, and we are always on hand to provide help and lend expertise for anything our customer needs.

We are offering a salary of £27,500 plus a range of company benefits

The general duties of the role:

- Ensuring service work undertaken on the vehicle meets brand requirements
- Submission of all invoiced jobs
- Calling customers and helping with queries
- Assisting the accounts department with the service payments
- Maintaining professional and positive working relationships with all dealership and manufacture managers and colleagues
- Assisting in the effective administration of the Service Department
- Update estimated cost of repairs by following the vehicle health check process
- Prepare all jobs for invoicing
- Processing Warranty claims
- Assist Service advisors with administration duties as and when required
- Positioning Service Plans and Audi Connectivity to customers

For this role, we are looking for someone who has experience in data management, excellent organisation skills and excellent communication and interpersonal skills. You must also be PC literate with a working knowledge of administration procedures. Motor Trade experience would be beneficial.

We are proud to be the Motor Retailer who invests more in our colleague's personal development than any other, so if you are successful, you can look forward to on-going training opportunities that provide you with the right career path, career progression and a range of benefits you would expect from an employer of choice which includes:

- 25 days holiday rising with length of service - plus bank holidays
- Access to our online rewards platform giving you cash back and discounts for multiple retailers
- Preferential Service Rates
- Colleague Purchase Scheme
- Share Incentive Scheme
- Pension
- Enhanced Maternity and Paternity

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