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Veterinary Receptionist

4 months ago


Newcastle upon Tyne, United Kingdom River Veterinary Care Limited Full time

River Veterinary Care is a newly opened Small Animal independent practice in Ponteland. Our ethos is to build a happy working environment with a good work life balance, whilst offering gold standard of care to all our patients.

We are looking for a Veterinary Receptionist that is passionate about animal welfare, who will thrive working as part of a small team from an independent veterinary practice.
- Full time position 09:00 - 17:30 Monday to Friday
- 1 in 3 weekends with time back or overtime for additional hours worked
- £11.44 per hour (National living wage)
- 5.6 weeks holiday including bank holidays
- Plus paid birthday off
- 3% Employer pension contribution
- Employee discounts & incentives
- Christmas party & bonus

Here at River Vets, we prioritise clients and patient care above all else and we are looking for a friendly person to join our ever-growing team.

Responsibilities and Requirements:

- Greet clients and their pets with a warm friendly manner
- Schedule appointments and diary management
- Taking phone calls and responding to client enquiries
- Processing payments and insurance claims
- Be detail orientated and maintain accurate client/ patient records
- Assist veterinarians and veterinary nurses with various tasks as needed
- Previous experience working in a veterinary environment with knowledge of veterinary terminology/ procedures is desirable but not essential
- Excellent communication skills, both written and verbal
- Strong organisational skills are essential
- Ability to multitask and prioritise tasks in a fast-paced environment
- Proficient in using computers and the willingness to learn new systems

Pay: £11.44 per hour

Expected hours: 40 per week

**Benefits**:

- Additional leave
- Company pension
- Employee discount

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme

**Experience**:

- Reception: 1 year (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Application deadline: 21/05/2024
Reference ID: Veterinary Receptionist
Expected start date: 03/06/2024