Night In-room Dining Waiter On Call

5 days ago

London, United Kingdom The Langham London Full time

**Night In-Room Dining Waiter On Call**:
**In-Room Dining**:
The Langham, London; Europe’s first Grand Hotel and Forbes 5* rated property, is currently recruiting for a Night In-Room Dining Waiter to join our talented In-Room Dining team. We are looking for a true hospitality professional, with the flair to deliver service at the highest level.

In the role of Night In-Room Dining Waiter, your key focus will be to:

- ensure all orders are delivered in a timely fashion and according to standards
- be fully conversant with all the In-Room Dining menu
- demonstrate excellent knowledge of food and beverage menus to guests
- provide prompt, friendly and efficient service
- personalise and engage with guests at every opportunity
- maximise sales opportunities, upsell where appropriate
- be responsible for ensuring bills are dealt with accurately
- prepare mise-en-place and ensure be prepared for service
- to remove trays and trolleys from the floors / rooms

Do you have?
- previous experience in a similar 5* environment
- strong interest in food and beverage
- flair, passion and a conscientious attitude
- confidence, professionalism and engaging personality
- ability to think outside of the box to surprise and delight our guests
- excellent attention to detail
- clear conversational English language, knowledge of foreign languages is beneficial
- ability to work between 23:00hrs and 07:30hrs

Apart from a competitive salary, we also offer an excellent range of colleague benefits; such as:

- 4 weeks holidays plus 8 bank holidays (which attract time off in lieu when worked)
- discretionary service charge
- meals on duty
- uniform supplied and laundered or if non-uniform colleague, a complimentary valet service of work attire provided
- complimentary accommodation at other Langham Hotels
- discounted accommodation at The Langham, London
- discounts for you and your friends and family in our food and beverage outlets and on Spa treatments
- a subsidised taxi journey (£20) for any shift you are scheduled to work between 00:00 and 05:00hrs
- pension plan
- life insurance
- eye test vouchers
- cycle to work scheme
- season travelcard loan
- colleague recognition system - being recognised and rewarded for positive guest comments or when you go the extra mile
- learning and development opportunities, which also include paid and unpaid cross departmental training opportunities
- two staff parties per year and a number of colleague social and community events

Langham Hospitality Group (LHG) is a global hotel company with properties located in major cities and four continents under The Langham Hotels and Resorts and Cordis Hotels and Resorts brands. It is the hospitality arm of Great Eagle Holdings, a leading property development company in Hong Kong.

The Langham, London is an equal opportunities employer. We recruit and develop our colleagues without reference to age, disability, sex, sexual orientation, gender identity, race or ethnicity, religion or belief, marriage/civil partnership status or pregnancy and maternity status. Our workplace is inclusive and we invite qualified applicants from a diverse range of backgrounds to join us and develop rewarding careers with us.

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