Outlet Home Specialist

6 months ago


Swindon, United Kingdom Neptune Europe Full time

Neptune HQ, Swindon - Permanent, part-time

**The role**:
Our Outlet team are both customer service experts and brilliant logístical planners. They coordinate the arrival of end-of-line designs, customer returns, and samples from our photoshoots, and then arrange the delivery of these to their new homes, all the while guiding our customers towards a choice that's just right for them. They do this in the relaxed and friendly atmosphere of their purpose-built store next to our Wiltshire head office and on their own website.
We are looking for a Home Specialist to join our team on a part-time basis (16 hours per week), who will provide a premium customer service experience to all our customers through their in-depth product knowledge and passion for great design and interiors.

**Responsibilities include**:

- Our stock flies off the shelves, so you'll need to update stock information accurately through our website and be savvy with software such as Microsoft Excel and Outlook
- As stock comes and goes, you'll need to replenish the displays regularly so that they're ready for our customers. This will require regular manual handling in the assembly of heavy furniture for customer collection and delivery
- We're all about the customer experience so you'll be key in ensuring that all pricing is correct, keeping the outlet space clean, tidy and safe whilst reporting any issues to the Store Manager
- You'll also work with the team to promote the outlet to both new and existing customers

**What Benefits we can offer you**
- Competitive salary
- Generous Holiday Allowance
- Life Assurance
- Company sick pay
- Enhanced maternity and paternity leave
- Cycle to work scheme
- Gym membership
- Generous Neptune new item and outlet discounts
- Perkbox: Wellbeing Hub and Retail Discounts Portal
- Your birthday day off
- Two paid volunteer days a year
- Day off if you become a Grandparent
- A week off to celebrate a life event
- Refer a friend scheme
- Long service holiday allowance increase
- Training Workshops

**Across all locations, we stay united by our company values: Do The Right Thing, Do It Together, Aim High and Keep It Real.**

We're an equal opportunities employer; our mission is to welcome everyone and create inclusive teams, with all colleagues and applicants afforded the same opportunities. We encourage everyone to join us and be themselves at work, in an environment that actively promotes equality, diversity and inclusion and where everyone's voices are heard.

**Our Story**
Founded in 1996 by friends John Sims-Hilditch and Giles Redman, Neptune design and make pieces for your whole home. Recognised for our exacting standards, design-led aesthetic and expert craftsmanship, we're perhaps most known for kitchens - with heirloom-worthy dressers not far behind. Neptune's trademark 'look' is British: refined, simple, sturdy, and with an almost obsessive attention to detail. We're also respected for our commitment to craft and quality. Put simply, we make things we're proud of, and that are designed to last a lifetime


  • Outlet Home Specialist

    6 months ago


    Swindon, United Kingdom Neptune Full time

    Our Outlet team are both customer service experts and brilliant logístical planners. They coordinate the arrival of end-of-line designs, customer returns, and samples from our photoshoots, and then arrange the delivery of these to their new homes, all the while guiding our customers towards a choice that’s just right for them. They do this in the relaxed...


  • Swindon, United Kingdom Neptune (Europe) Ltd Full time

    Our Outlet team are both customer service experts and brilliant logistical planners. They coordinate the arrival of end-of-line designs, customer returns, and samples from our photoshoots, and then arrange the delivery of these to their new homes, all the while guiding our customers towards a choice that's just right for them. They do this in the relaxed and...


  • Swindon, United Kingdom Neptune (Europe) Ltd Full time

    Our Outlet team are both customer service experts and brilliant logistical planners. They coordinate the arrival of end-of-line designs, customer returns, and samples from our photoshoots, and then arrange the delivery of these to their new homes, all the while guiding our customers towards a choice that's just right for them. They do this in the relaxed and...


  • Swindon, United Kingdom Neptune (Europe) Ltd Full time

    Our Outlet team are both customer service experts and brilliant logistical planners. They coordinate the arrival of end-of-line designs, customer returns, and samples from our photoshoots, and then arrange the delivery of these to their new homes, all the while guiding our customers towards a choice that's just right for them. They do this in the relaxed and...


  • Swindon, United Kingdom Neptune (Europe) Ltd Full time

    Our Outlet team are both customer service experts and brilliant logistical planners. They coordinate the arrival of end-of-line designs, customer returns, and samples from our photoshoots, and then arrange the delivery of these to their new homes, all the while guiding our customers towards a choice that's just right for them. They do this in the...


  • Swindon, United Kingdom Neptune Full time

    Our Outlet team are both customer service experts and brilliant logístical planners. They coordinate the arrival of end-of-line designs, customer returns, and samples from our photoshoots, and then arrange the delivery of these to their new homes, all the while guiding our customers towards a choice that’s just right for them. They do this in the relaxed...


  • Swindon, United Kingdom Neptune (Europe) Ltd Full time

    Are you a warm and eager 'people' person with customer service experience? We're seeking an Outlet Sales Specialist to join our team on a part-time basis (16 hours per week) at Neptune (Europe) Ltd. This role requires someone who gets a buzz from going above and beyond, whether it's face to face, over the phone or by email.About the RoleIn this role, you'll...


  • Swindon, Swindon, United Kingdom Home Instead Full time

    About UsHome Instead Swindon & Vale of White Horse are a well-established home care provider, proud of our reputation for high-quality, person-centred care. We strive to enable our clients to remain happy, healthy, and independent in their own homes.The JobAs an Evening Care Assistant, you will play a vital role in providing support and care to our clients....


  • Swindon, United Kingdom Neptune (Europe) Ltd Full time

    Our Outlet team are both customer service experts and brilliant logistical planners. They coordinate the arrival of end-of-line designs, customer returns, and samples from our photoshoots, and then arrange the delivery of these to their new homes, all the while guiding our customers towards a choice that's just right for them. They do this in the relaxed and...


  • Swindon, Swindon, United Kingdom Crooton Full time

    We are looking for a highly organized and efficient Care Home Operations Specialist to join our team at Crooton. In this role, you will be responsible for managing various aspects of our care home's operations, including customer experience, HR, recruitment, payroll, finance, and supervising junior members of the administration team.">About the RoleThis is...


  • Swindon, Swindon, United Kingdom Ridgeway Rise Care Home Full time

    Transform Lives as a Care Assistant at Ridgeway RiseWe are seeking an exceptional Care Assistant to join our close-knit team at Ridgeway Rise Care Home, where we deliver Nursing, Residential, Dementia and Respite care with passion and dedication.As a Care Assistant at Ridgeway Rise, you will play a vital role in ensuring the health, happiness and...


  • Swindon, Swindon, United Kingdom Candy Hoover Group S.r.l. Full time

    Job Summary:We are seeking a highly skilled and experienced Home Appliance Maintenance Specialist to join our team as a Field Service Engineer. This role involves visiting customers in their homes across Swindon and the surrounding areas, and fixing any appliance issues to get them up and running again.The ideal candidate will be organised, have strong...

  • Home Admissions

    6 months ago


    Swindon, United Kingdom Blackstone Recruit Ltd Full time

    **Exciting Opportunity as Care Home Admissions Specialist** **Overview**: We're seeking an experienced sales, marketing, and business development professional to join our team as Care Home Admissions. In this role, you'll play a crucial part in driving effective occupancy sales for our Care Home. **Responsibilities**: - Achieve sales targets for resident...

  • Home Admissions

    6 months ago


    Swindon, United Kingdom Blackstone Recruit Ltd Full time

    **Exciting Opportunity as Care Home Admissions Specialist** **Overview**: We're seeking an experienced sales, marketing, and business development professional to join our team as Care Home Admissions. In this role, you'll play a crucial part in driving effective occupancy sales for our Care Home. **Responsibilities**: - Achieve sales targets for resident...


  • Swindon, Swindon, United Kingdom Wiltshire Council Full time

    About UsAt Wiltshire Council, we strive to create a supportive environment where everyone feels valued and empowered to thrive. Our team is dedicated to providing exceptional care services that promote independence and well-being.The RoleWe are seeking a Home Care Support Specialist to join our team in Chippenham, Wiltshire. As a key member of our support...

  • Support Professional

    3 weeks ago


    Swindon, Swindon, United Kingdom Active Care Group Full time

    We are seeking a dynamic Support Worker to join our team in Devizes, providing complex care services to a gentleman in his own home. As a Support Professional, you will be responsible for supporting him with daily tasks, exercises, and physiotherapy to regain mobility after a recent stroke.Key responsibilities include:Safely transporting the client to...

  • AV Support Specialist

    3 weeks ago


    Swindon, Swindon, United Kingdom Clear IT Recruitment Limited Full time

    Job Title: AV Support SpecialistThe successful candidate will be a skilled AV Field Engineer with experience in supporting EPOS, Networking, and Digital Signage systems in various settings including Hospitality, Retail, and Healthcare.Main Responsibilities:EPOS Support: Provide timely and efficient support to resolve SLA driven issues related to EPOS systems...


  • Swindon, Swindon, United Kingdom Scania Full time

    Based at our Swindon branch, we are seeking a motivated individual to fill the role of Professional Vehicle Delivery Specialist.The successful candidate will be responsible for providing a dedicated collection and delivery service for customers' vehicles. This involves collecting HGVs for servicing, yard shunting, promoting the company's products and...


  • Swindon, Swindon, United Kingdom Biffa Waste Services Full time

    Biffa Waste Services is seeking a skilled Vehicle Allocation Specialist to join our team.In this role, you will be responsible for managing vehicle allocation to ensure efficient service delivery.With a focus on maintaining Health and Safety standards, environmental compliance, and transport activity, you will work closely with our team to achieve these...


  • Swindon, United Kingdom Barchester Healthcare Full time

    Barchester Healthcare are looking for an experienced and dedicated Administrator to join our team and play a pivotal role within the homes management team. Providing the General Manager with the support needed to ensure the efficient running of a high quality home, this varied position encompasses managing Customer Experience elements alongside, HR,...