Band 5 Commissioning Officer

1 month ago

Yeovil, United Kingdom NHS Somerset Integrated Care Board Full time

Purpose of the role This post is designed to support commissioning activities for pharmacy and optometry as part of the NHS South West Collaborative Commissioning Hub team, including providing administrative and project support. The purpose of this role is to ensure that appropriate systems and processes are in place to support the management, commissioning and development of primary care contracts. In particular the post holder will: Provide high quality project and administrative support, using knowledge and understanding of primary care procedures, protocols and functions. Ensuring that the Integrated Care Boards Primary Care regulatory responsibilities are met.

Undertake reporting and analysis of information to support the management of contracts and delivery of transformation programmes. Co-ordination of contractor payments, including reimbursement of specific services or entitlements. Maintenance of Primary Care Contracts and Service Level Agreements, in accordance with Standard Operating Procedures. Investigation of complaints.

Collation of information in response to Freedom of Information requests Develop and maintaining excellent communication with Primary Care Contractors. The NHS South West Collaborative Commissioning Hub Team is responsible for supporting the 7 Integrated Care Boards (ICBs) across the South West with commissioning and contract management of: Primary and Secondary Care Dental Services Community Pharmacy Dispensing Practices Community Opticians This includes engaging with key local system stakeholders, to ensure commissioned services are responsive to evidenced local need and are inline with national commissioning guides. The team also provides expert advice and support to ICBs with regard to Delegated Commissioning of Primary Care Services. Alongside this work, the team are responsible for supporting the 7 ICBs with regard to transformation of the primary care services listed above.

Key responsibilities of the role The post holder is a key member of the team whose overarching goal is to enable, promote and support the effective use of data, information, knowledge and technology to improve, inform and support a portfolio of projects, services, and initiatives. Key responsibilities include: Project Management Undertake information/project analysis. Participate in relevant internal and external working groups/projects to provide information/analyst advice and support and to maintain data collection systems for its effective use by the team. Analyse and report on data and monitor the processing of data and information.

Provides information to project lead on project and statistical information matters. Financial and Physical Resources Support and inform the requirement and targeting of resources, monitoring spend, implementing and evaluating jobs and delivery of financial recovery/savings plans by providing high quality information and analysis. Contribute to the financial delivery of the agreed portfolio ensuring it is delivered on time. Maintain systems and processes effectively to ensure timely primary care contract payments.

**Policy and Service Development**: Propose changes to own project, service, and initiative work, informing policy and making recommendations for more effective delivery. Contribute to the review and development of existing project information management systems and contribute to the development of an integrated approach to project management. Freedom to Act To use your own initiative and act independently regarding management of diaries, travel arrangements, and make appropriate decisions taking financial and logístical considerations into account. To take forward specific project issues and actions.

To assess and evaluate priorities to meet changes in demand. To work unsupervised and without direction on occasion, whilst recognising the need to refer to others for support/guidance when required. Working Conditions/ Effort Extensive VDU use. Will have periods of intense concentration, particularly when transcribing minutes.

Must be able to manage frequent interruptions. Occasionally required to have difficult conversations with peers in external organisations.

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