Retail Keyholder
1 week ago
NEW STORE OPENING
French Connection is looking for a dynamic and enthusiastic **Keyholder** to join our NEW outlet store in **Icon Outlet at the O2, Greenwich **that recently opened**,** could that be you?
- Role available:_
- 1 x 35 hours per week_
The successful applicants will have comparable experience gained within a fast-paced high street retailer, and will combine an outgoing personality with a genuine love of the French Connection brand.
**Benefits**:
- Free seasonal uniform allowance
- 28 days holiday allowance (pro rata)
- Generous clothing discount for you and your Friends & Family
- Cycle to work scheme
and above all to work with inspirational people where you can develop and enhance your career
**Purpose of the role**:
- Increase sales through consistency in the customer service experience, using a variety of selling techniques and product knowledge (i.e. fit, sizing, fabric content, ranges etc)
- Maintain maximum stock availability through effective use of replenishment
- Welcome all customers entering the store with a friendly and warm approach while reaming calm, professional and focused, acting as a brand ambassador in difficult situations.
- Keyholder duties of Opening/Closing the store
**Key areas of responsibility will be to assist the management team in the following areas**:
- Maintain housekeeping standards, ensuring all front and back of house areas are kept clean and
- Effectively maintain best practice within your stockroom to ensure that all stock is in line with company guidelines
- Assist the management team to effectively and accurately execute all floor moves, promotions and range launches in line with company guidelines to ensure that deadlines are met
- Deal with customer enquiries and refunds professionally and effectively, converting refunds into sales opportunities where possible
- Tackle any disagreement constructively and professionally, working to resolve any conflict in a timely manner, using the help of management
**The successful applicant will be able to demonstrate**:
- a proven track record of driving sales
- the ability to work well within a team
- demonstrate high levels of motivation, ambition and drive
- demonstrate initiative, decisiveness and effective problem-solving skills
- the ability to multitask and meet deadlines
**Job Types**: Part-time, Permanent
Part-time hours: 30 per week
**Salary**: £10.52-£11.00 per hour
**Benefits**:
- Employee discount
Schedule:
- Monday to Friday
- Overtime
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Commission pay
**Experience**:
- Retail sales: 1 year (required)
- Customer service: 1 year (required)
- Supervising: 1 year (required)
- Till operation: 1 year (preferred)
Work Location: In person
Reference ID: KH35O2Aug23
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