Cleansing Supervisor-mid Sussex

6 months ago

Haywards Heath, United Kingdom Serco Plc Full time

Cleansing Supervisor
Haywards Heath, West Sussex, RH16 1UA
Permanent, full time 40 hours per week. Monday
- Friday 5:45am
- 2.45pm (Saturday rota 1 in 3- paid as overtime)
**Salary**: £35,310 per annum plus benefits

Serco Environmental services are recruiting for a Cleaning Supervisor to join the team based in Haywards Heath, West Sussex. This position is an essential role to ensure the safe, professional, and efficient delivery of operational services inclusive of full management responsibility of an operational team within a dedicated service line within Environmental Services, which is a demanding commercial environment.

Our Cleaning Supervisor role will oversee and manage the day-to-day operational service delivery of tasks in line with organisational standards and best practice, including frontline supervision and leadership of contract staff throughout the employee life cycle. The focus of the role is on the deployment, utilisation, and motivation of colleagues to ensure the effective management, co-ordination, and delivery of tasks, and to ensure service standards, productivity and quality parameters are achieved whilst ensuring that health and safety and environmental standards are maintained.

**Main accountabilities**:
Operational duties of supervising and co-ordinating works as required and the monitoring of standards of works, dealing with any issues as they arise.
To be aware of the commercial and financial expectations, pro-actively managing resources to meet and exceed the requirements
To be responsible for the recruitment, induction, supervision, management, and leadership of employees ensuring that resources are available and utilised effectively
Undertake regular performance management of employees resolving any issues which arise in a timely manner and in accordance with relevant policies and procedures
Manage the training and development requirements of employees
Assist with coordination of internal and external training courses.
To cascade best operating practice, e.g., H&S, systems, utilisation of machinery etc, to employees, ensuring that relevant systems are put in place to achieve success
Lead and develop employee engagement and communications with key internal stakeholders
Ensure that all Health and Safety requirements are met, including the wearing pf PPE and the adherence of safe working practices
Ensure that policies and procedures are compliant and are upheld.
Distribute service announcements, initiatives, safety bulletins and communications to the wider team
Responsible for monitoring the daily inspection and reporting procedure for plant and vehicles

What you’ll need to do the role

Experience of managing a team
Hold a management qualification (Preferable)
Working knowledge within Waste, Street Cleansing, Grounds Maintenance, or equivalent relevant environment (Preferable)
Effective communication and interpersonal skills
Ability to work on own initiative, prioritising and managing workloads
Willingness to undertake further training
Driving licence
Experience in managing manual and/or field-based workforce.
Working knowledge and/or experience in employment and H & S legislation
Financial/Commercial awareness

**Desirable**:
Working knowledge of logistics /route optimisation
Undertake ad hoc projects and assignments as and when necessary and to support personal development as agreed.
Recruitment and induction of staff for service
Lead and develop employee engagement and communication
HGV Licence Holder

**What we offer**:
Up to 6% contributory pension scheme
Serco’s Share Save Scheme
25 Days annual leave + Bank Holidays
Serco discounts which include cinema, merlin entertainment, online shopping discounts and discounts on mobile phone plans and leisure centre memberships.
Interesting, varied, and enjoyable work
A company that recognises your contribution
About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

Apply

At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

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