Regional Support Manager

2 weeks ago

Darlington, United Kingdom Department for International Trade Full time

**Regional Support Manager**

**The Organisation**

This is an excellent opportunity to join the Department for International Trade (DIT) and join a global network of highly dedicated staff bringing together policy, promotion, and financial expertise. You’ll be joining as a Regional Support Manager on an18-month fixed contract in the Department for International Trade’s Darlington office with hybrid working options available.

**Your Role**

As a Regional Support Manager you will be accountable for the following areas: Managing on-site operational priorities at a selection of DIT locations, e.g., maintaining and sharing location-specific communications and guidance, filling key office managementresponsibilities, assisting in the coordination of VIP visits or local events, and supporting local leadership to oversee the correct use of on-site facilities. You’ll act as a visible representative for corporate services at a selection of DIT locations.This will include actively engaging staff to understand their support priorities and working with corporate service teams to develop sustainable solutions. In addition, you’ll work closely with local site leadership and key partners across Government, includingthe Government Property Agency and other Government departments with which DIT shares office space.

You will initially focus support on DIT’s major second site in Cardiff or Birmingham, before ensuring other sites receive the same consistent, high-quality corporate service offer. You will work closely across DIT’s full range of corporate functions to deliverthis aim, including with a dedicated cross-functional Task and Finish Group. Alongside this, you will work closely with other Regional Support Manager roles (in recruitment) to share priorities and lessons learnt. You’ll additionally contribute to corporateservices reporting mechanisms, providing regular updates on operational achievements, challenges, and priorities.

**Key Requirements**

**Essential Criteria**:

- Experience of delivering corporate support functions.
- Ability to systematically identify and analyse challenges and work with stakeholders to find resolutions.
- Ability to take a collaborative and supportive approach to your work and when dealing with teams across the department.
- Comfortable working at pace and inclusively with teams and at all levels across DIT.
- Experience of working collaboratively and in a matrix environment to identify and resolve complex issues.
- Be able to work independently and confident working in ambiguous, complex, and uncertain environments.
- Show strong engagement, facilitation and communication skills and feel comfortable in questioning and challenging when needed.
- Strong briefing and presentation skills with the ability to brief upwards to senior levels when required.
- Ability to use technology confidently, including Microsoft Office Suite, Microsoft Teams, Microsoft Project
- Ability to travel to DIT sites across the UK.

**Desirable Criteria**:

- Prior experience of delivering corporate support at newly established offices, and/or improving processes in established offices.
- Familiarity with project management tools and frameworks.

**What you’ll get in return**

A competitive salary package between £38,052 and £41,012 per annum plus a great benefits package including working from home 2/3 days per week.
- Hays have been retained by DIT to manage the recruitment of this role. For all enquiries, please contact Andres Henao. _

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