Customer Success Manager
4 weeks ago
**Job Role**
- Liaise and build strong relationships with customers to determine their priorities and ensure successful onboarding
- Identify customer pain points
- Push back and manage expectations where required
- Upsell to renew annual contracts
- Manage projects and processes and identify internal teams to collaborate with
- Identify how we are progressing against our roadmap
- Schedule meetings and run engagements
- Share knowledge and recommend best practice in customer success
- 2+ years direct customer success experience at a B2B SaaS company
- Track record of renewing clients
- A passion for virtual reality and/or learning experiences
- Outstanding communication and customer service skills
- Exceptional organisation skills
- A results orientated mindset
- Available within two weeks
- Happy to be based in the London office 4 days a week
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Customer Success Manager
1 month ago
London, United Kingdom Muso Full timeDo you have at least 3 years experience working as a Customer Success Manager (CSM) in a SaaS company? Would you like to work with a company that provides the most complete and trusted view of global piracy, media consumption and demand?If so read on. Here at MUSO we are looking for a Customer Success Manager (CSM) to come and join our team. The CSM is...
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Customer Success Manager
3 weeks ago
London, United Kingdom InRule Full timeAt InRule Technology, we revolutionize the way organizations in more than 40 countries worldwide make mission-critical decisions by infusing cutting-edge technology into their processes. Some of the largest banks, insurance companies, healthcare organizations, and governments rely on InRule to deliver frictionless, intuitive solutions that provide the power...
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Customer Success Manager
3 days ago
London, United Kingdom InRule Full timeJob Description At InRule Technology, we revolutionize the way organizations in more than 40 countries worldwide make mission-critical decisions by infusing cutting-edge technology into their processes. Some of the largest banks, insurance companies, healthcare organizations, and governments rely on InRule to deliver frictionless, intuitive solutions that...
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Customer Success Manager
2 days ago
London, United Kingdom InRule Full timeAt InRule Technology, we revolutionize the way organizations in more than 40 countries worldwide make mission-critical decisions by infusing cutting-edge technology into their processes. Some of the largest banks, insurance companies, healthcare organizations, and governments rely on InRule to deliver frictionless, intuitive solutions that provide the power...
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Customer Success Manager
2 weeks ago
London, United Kingdom InRule Full timeJob DescriptionAt InRule Technology, we revolutionize the way organizations in more than 40 countries worldwide make mission-critical decisions by infusing cutting-edge technology into their processes. Some of the largest banks, insurance companies, healthcare organizations, and governments rely on InRule to deliver frictionless, intuitive solutions that...
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Customer Success Manager
3 weeks ago
London, United Kingdom InRule Full timeAt InRule Technology, we revolutionize the way organizations in more than 40 countries worldwide make mission-critical decisions by infusing cutting-edge technology into their processes. Some of the largest banks, insurance companies, healthcare organizations, and governments rely on InRule to deliver frictionless, intuitive solutions that provide the power...
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Customer Success Manager
4 weeks ago
London, United Kingdom Findrs Recruitment Ltd Full time**Customer Success Manager** **UK (Fully remote)** **£40.000 + Equity + Bonus** It’s easy to think that the hard work ends once you’ve landed a customer. In reality, the struggle to win your clients’ hearts is only just beginning, and, over the last decade, cultural trends, customer expectations, and business realities have combined tocompel more and...
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Customer Success Manager
3 weeks ago
London, Greater London, United Kingdom J&C Associates Ltd Full timeJob Title: Solution Customer Success ManagerLocation: Shoreditch (Hybrid)Duration: 12 months contract initially with possible extensionMax. Budget: £55k per annum + paid holidays + pension or £285 per day Inside IR35Learn more about the general tasks related to this opportunity below, as well as required skills.The role:Client's Expert CSM team is looking...
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Customer Success Manager
2 weeks ago
London, United Kingdom createselect Full timeWe are seeking a highly organized and technically savvy Customer Success Manager who is driven to deliver results, demonstrate value, and drive customer retention.Check below to see if you have what is needed for this opportunity, and if so, make an application asap.Based in West London, our client is driven by the core belief that getting products in front...
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Customer Success Manager
4 weeks ago
London, United Kingdom createselect Full timeWe are seeking a highly organized and technically savvy Customer Success Manager who is driven to deliver results, demonstrate value, and drive customer retention.Based in West London, our client is driven by the core belief that getting products in front of online buyers across digital sales channels should just be easy. Their platform currently helps +150...
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Customer Success Manager
4 days ago
London, United Kingdom createselect Full timeWe are seeking a highly organized and technically savvy Customer Success Manager who is driven to deliver results, demonstrate value, and drive customer retention.Check below to see if you have what is needed for this opportunity, and if so, make an application asap.Based in West London, our client is driven by the core belief that getting products in front...
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Customer Success Manager
4 weeks ago
London, United Kingdom createselect Full timeWe are seeking a highly organized and technically savvy Customer Success Manager who is driven to deliver results, demonstrate value, and drive customer retention. Based in West London, our client is driven by the core belief that getting products in front of online buyers across digital sales channels should just be easy. Their platform currently helps...
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Customer Success Manager
2 weeks ago
London, United Kingdom createselect Full timeJob DescriptionWe are seeking a highly organized and technically savvy Customer Success Manager who is driven to deliver results, demonstrate value, and drive customer retention.Based in West London, our client is driven by the core belief that getting products in front of online buyers across digital sales channels should just be easy. Their platform...
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Customer Success Manager
3 days ago
London, United Kingdom createselect Full timeJob Description We are seeking a highly organized and technically savvy Customer Success Manager who is driven to deliver results, demonstrate value, and drive customer retention. Based in West London, our client is driven by the core belief that getting products in front of online buyers across digital sales channels should just be easy. Their platform...
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Customer Success Manager
4 weeks ago
London, United Kingdom createselect Full timeWe are seeking a highly organized and technically savvy Customer Success Manager who is driven to deliver results, demonstrate value, and drive customer retention. Based in West London, our client is driven by the core belief that getting products in front of online buyers across digital sales channels should just be easy. Their platform currently helps...
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Customer Success Manager
3 weeks ago
London, United Kingdom J&C Associates Ltd Full timeJob Title: Solution Customer Success ManagerLocation: Shoreditch (Hybrid)Duration: 12 months contract initially with possible extensionMax. Budget: £55k per annum + paid holidays + pension or £285 per day Inside IR35The role:Client’s Expert CSM team is looking for a Customer Success Manager, Customer Journey Management, to work in a data centric, dynamic...
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Customer Success Manager
2 weeks ago
London, United Kingdom J&C Associates Ltd Full timeJob DescriptionJob Title: Solution Customer Success ManagerLocation: Shoreditch (Hybrid)Duration: 12 months contract initially with possible extensionMax. Budget: £55k per annum + paid holidays + pension or £285 per day Inside IR35The role:Client’s Expert CSM team is looking for a Customer Success Manager, Customer Journey Management, to work in a data...
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Customer Success Manager
2 days ago
London, United Kingdom J&C Associates Ltd Full timeJob Title: Solution Customer Success ManagerMake sure to read the full description below, and please apply immediately if you are confident you meet all the requirements.Location: Shoreditch (Hybrid)Duration: 12 months contract initially with possible extensionMax. Budget: £55k per annum + paid holidays + pension or £285 per day Inside IR35The...
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Customer Success Manager
3 weeks ago
London, United Kingdom J&C Associates Ltd Full timeJob Title: Solution Customer Success ManagerLocation: Shoreditch (Hybrid)Duration: 12 months contract initially with possible extensionMax. Budget: £55k per annum + paid holidays + pension or £285 per day Inside IR35The role:Client’s Expert CSM team is looking for a Customer Success Manager, Customer Journey Management, to work in a data centric, dynamic...
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Customer Success Manager
3 weeks ago
London, United Kingdom J&C Associates Ltd Full timeJob Title: Solution Customer Success Manager Location: Shoreditch (Hybrid) Duration: 12 months contract initially with possible extension Max. Budget: £55k per annum + paid holidays + pension or £285 per day Inside IR35 The role: Client’s Expert CSM team is looking for a Customer Success Manager, Customer Journey Management, to work in a data...