Bereavement Office

4 days ago


WestcliffonSea, United Kingdom Mid and South Essex NHS Foundation Trust Full time

Mid and South Essex hospital Trust are looking for applicants who are looking for a new and exciting carer, supporting families and loved ones through a difficult time in their life, making it easier for them to negotiate the the administration process.

Do you feel you have the drive and empathy to support families and medical teams, if you do this job may be something that would interest you,as you would making a difference at a time when people need support.

You will be providing day to day support to bereaved families working in partnership with the relevant services including Medical Examiner Officers (MEOs); Medical Examiners (ME), Mortuary Staff and the wider Pathology team.

You will assist service delivery offering empathy and signposting to bereaved families.

You will be appraised on an annual basis and the process will include a review of the past year’s performance, setting of aims and objectives for the coming year and identification of educational needs.

You will be based at an agreed location within Care Group (1, 2, 3 or 4)* which is hosted by Basildon, Southend, or Broomfield)*. You will generally be expected to undertake your normal duties at the principal place of work, however, in the course of your duties you may also be required to work at any of the sites within the Mid and South Essex NHS Foundation Trust areas as well as other NHS sites as part of the delivery of the service.

Mid and South Essex NHS Foundation Trust is now one of the largest in the country, with a workforce of approximately 15,000 who serve a population of 1.2 million people.

We work together, and in conjunction with MSE Health and Care Partnership, to deliver excellent local and specialist services, to improve the health and wellbeing of our patients in a compassionate way, and provide a respectful, but vibrant place for staff to develop, innovate and build careers.

From facilities through to consultant specialists we want to be the best, to achieve this we need to recruit not just those who are the finest in their field but also those who have the potential to be. Yes, experience is important but so is outlook - if you are dynamic, forward-thinking and enthusiastic we want you to join us.

We not only offer you a good working environment with flexible working opportunities, but also the opportunity to develop your career with access to appropriate training for your job and the support to succeed and progress
- To liaise with internal and external colleagues and patients.
- To ensure enquiries are dealt with in a polite and efficient manner, ensuring any messages are passed onto the appropriate person.
- Utilise a range of communication skills to respond appropriately to families in distress
- Liaise with ward staff and relevant teams in the event of any issues arising
- In liaison with Medical Examiner’s Officer the Bereavement Officer will ensure that bereaved families are given accurate information relating to the issue of the death certificate, registration process, funeral arrangements and will ensure contemporaneous documentation at all times.



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