Practice Administrator

2 weeks ago


Exeter, United Kingdom Westbank Practice Full time

The following are the core responsibilities of the receptionist/administrator. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:
Maintaining and monitoring the practice appointment system

Process personal, telephone and e-requests for appointments

Answer incoming phone calls, transferring calls or dealing with the callers request appropriately

Signpost patients to the correct service

Initiating contact with and responding to, requests from patients, team members and external agencies

Read code data on SystmOne

Photocopy documentation as required

Data entry of new and temporary registrations and relevant patient information as required

Input data into the patients healthcare records as necessary

Direct requests for information i.e. SAR, insurance / solicitors letters and DVLA forms to the administrative team

Manage all queries as necessary in an efficient manner

Carry out system searches as requested

Maintain a clean, tidy, effective working area at all times

Monitor and maintain the reception area and notice boards

Support all clinical staff with general tasks as requested

**Person Specification**

**Qualifications**

**Essential**
- Educated to GCSE level or equivalent

**Desirable**
- GCSE Mathematics & English (C or above)
- AMSPAR Receptionists Qualification
- NVQ Level 2 in Health and Social Care

**Experience**

**Essential**
- Experience of working with the general public

**Desirable**
- Experience of administrative duties
- Experience of working in a health care setting

**Job Type**: Fixed term contract
Contract length: 12 months

**Salary**: From £10.42 per hour

**Benefits**:

- Flexitime

Schedule:

- Flexitime
- Monday to Friday

Work Location: One location

Application deadline: 29/04/2023
Reference ID: Practice Administrator 2023

Flextime


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