Brand Home Guide

6 months ago

Isle Of Jura, United Kingdom Whyte & Mackay Full time

**Job Title**: Brand Home Guide - Seasonal

**Function**: Distilling

**Location**: Jura Distillery, Craighouse, Isle of Jura

**Job Level: (Internal Only) **2

**Contract**:Monday to Saturday - 30 hours p/w over 5 days. Part Time/Job Share would be considered. Fixed term: April - October. A flexible approach to this work pattern is required to work in the evenings and at weekends which can be mutually agreed in advance.

**Who we are**:
Born in Glasgow, made in Scotland and enjoyed around the world. Whyte and Mackay is home to a collection of multi-award-winning global whisky brands led by The Dalmore, Fettercairn, Jura and Tamnavulin. Our mission is to be a driving force in whisky, renowned for building brands that stand-out. Enabled by our brilliant community of 700 colleagues, reaching across 16 countries and counting. We're led by our values, continuing to grow and invest and looking for great talent to join our brilliant community. Ready to hear more?

**What the opportunity looks like**:
The Seasonal Brand Home Guide supports the Brand Home team to ensure that guests have the best experience possible while visiting the Jura Distillery. This includes hosting daily tours and tastings, serving customers in the shop as well as assisting in the running of the Jura Lodge.
- Greet customers in a warm and friendly manner, ensuring the best levels of service at all times.
- Ensure all customers receive the best possible service every time they visit the Brand Home.
- Assist in the maintenance and standards on the shop floor for all displays and merchandise.
- Lead enjoyable & authentic guided tours of the distillery delivering the key messages across brand, process, history and products.
- Conduct enjoyable tastings of Jura whiskies to visitors and invited guests.

**Skills and experience that will help you be a success**:
For this role we're looking for:

- Some retail experience is preferred.
- Previous experience of working with the public is preferred.
- Strong communication and teamwork skills are essential.
- A love of whisky is preferred.

**Why join us**:
We offer a competitive salary, life assurance, competitive pension, excellent product allowance, 35 days annual leave, plus enhanced family friendly policies.

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