Rma Associate

**Join Axon and be a Force for Good.**:
At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

**Your Impact**:
Key team player on AXON Enterprises success. You will support the shipping team and ensure complete orders are shipped and delivered in a timely manner. You are analytical, well-organized and excels in communication.

**What You'll Do**:

- Location:_ Various Locations
- Reports to:_ Sr. Supervisor International RMA.
- Function as the quality administrative representative to Quality.
- Assist teams in the planning, root cause analysis and resolution to issues identified.
- Coordinate with validation for testing and data analysis
- Act as an individual contributor in the development of process improvements such as automating tests and systems.
- Assist in the planning, improvement implementation and effectiveness testing of the sustainability projects
- Maintain Quality Databases used, such as Jira and Confluence
- Develop, Assemble and implement testing or data recovery equipment needed for Axon Products
- May also be involved in other special projects important to the Quality Department

**What You'll Bring**:

- 1-2 years administrative experience with programs like SAP, Oracle, or other warehouse management systems.
- Strong technical knowledge of electronic, video and wireless communication systems such as Windows, Zoom Video, Mobile Devices, Ethernet
- Good sense of root cause analysis and problem solving
- Excellent communication and organization skills.
- Experience in RMA processing?
- Proficient in MS Dynamics & Office

**Benefits that Benefit You**:

- Competitive salary
- Discretionary paid time off
- Paid parental leave for all
- Medical
- Fitness Programs
- Emotional & Mental Wellness support
- Learning & Development programs
- And yes, we have snacks in our offices
- Benefits listed herein may vary depending on the nature of your employment and the location where you work_

Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

**Important Notes**
- The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions._
- Some roles may also require legal eligibility to work in a firearms environment._
- Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment._