Customer Assistant
5 months ago
**Key Accountabilities**
Customer Assistant - Cafe - Exeter
Purpose
To deliver a great shopping experience for our customers, putting customers before task every time Champion new way of working within stores through an open mindset and positive attitude Complete tasks and processes that deliver ‘best in town’ standards Serve and sell across all channels brilliantly well
Be the voice of our customer to help us continually improve
Work Pattern
Week 1
Sunday - 11:00-15:00
Tuesday - 08:30-17:30
Thursday - 09:30-17:00
Friday - 08:30-13:45
Week 2
Tuesday - 08:30-17:30
Thursday - 08:30-17:30
Saturday - 09:00-18:00
**Key Capabilities**
Customer Assistant - Cafe - Exeter
Work Pattern
Week 1
Sunday - 11:00-15:00
Tuesday - 08:30-17:30
Thursday - 09:30-17:00
Friday - 08:30-13:45
Week 2
Tuesday - 08:30-17:30
Thursday - 08:30-17:30
Saturday - 09:00-18:00
**Purpose**
To deliver a great shopping experience for our customers, putting customers before task every time Champion new way of working within stores through an open mindset and positive attitude Complete tasks and processes that deliver ‘best in town’ standards Serve and sell across all channels brilliantly well
Be the voice of our customer to help us continually improve
**Key Accountabilities**
Serve our customers efficiently and brilliantly well - on the shop floor and at service points
Deliver ‘best in town’ standards through presentation standards, availability and keeping the store clean and tidy
Skilled to utilise all digital tools and communication channels to do the job
Share customer and colleague feedback to help us do things better
Share knowledge and experience with colleagues to support others in building skill and confidence
Own their own learning & development and proactively access digital learning solutions
Know the daily sales targets, priorities, promotions & selling opportunities
Have great product knowledge to sell and recommend our products and services
Proactively engage with customers to understand their needs and make recommendations
Understand the store priorities and their part to play
Complete tasks with pace and in line with SOPs
Minimise cost and waste through good process practice
Follow safe and legal working practices
**Key Capabilities**
Understands how M&S operates, it’s strategy, future and the role they play
Committed to delivering excellent work fast with great attention to detail
Open to and acts on feedback, asking for this regularly
Sets performance objectives for self in conjunction with line manager and in line with business plans
Takes accountability for planning and managing own work efficiently to ensure objectives are met
Is curious and asks questions to challenge the status quo - ask why the company does things the way it does things
Effective at communicating their intentions to others; ensures communication is clear and simple
In control of their own reactions and considers how to share their perspective to create better reaction for team
Copes well with change and work challenges and recovers quickly from its impact
Builds positive relationships by being a good listener and getting to know people by establishing a connection
**Technical Skills/ Experience**
Contributing to store sales and cost control
Work across the store to get things done right first time within timescales
Comprehensive knowledge of customer shopping channels
Good level of product knowledge and services across the store
Up to date knowledge of the commercial operation and brilliant basics
Understand customer needs and spot selling opportunities
Adapting to change
Good Knowledge of VM principles
**Key Relationships and Stakeholders**
Customers
Colleagues
Store Leadership
BIG
M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.
We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.
-
Customer Assistant
5 months ago
Exeter, United Kingdom McColl's Retail Group Full time**Customer Assistant** **We’re currently looking for enthusiastic and engaging people to join our Store team. If you have experience as a Customer Assistant, and want to move into a role that will offer you an opportunity to step up and lead a store in the Store Manager's absence, this could be a great position for you.** Here at McColl’s, we pride...
-
Customer Assistant
4 months ago
Exeter, United Kingdom Vue Full time**THE TRAILER - THE ROLE** We are looking for Customer Assistants who are passionate about great customer service to join the team here at Exeter. Vue Exeter is a 7 screen cinema located on Cheeke Street. Exeter coach terminal is conveniently situated next to the cinema and Exeter Central train station is a 10 minute walk away. **ACT 1 - WHAT YOU’LL BE...
-
Customer Assistant
5 months ago
Exeter, United Kingdom M&S Full time**Summary** Customer Assistant - Cafe - Exeter Working Pattern: Week 1 Monday: 09:30 - 15:30 Tuesday: 10:15 - 15:00 Wednesday: 09:00 - 15:00 Saturday: 08:00 - 17:00 Week 2 Monday: 08:00 - 17:00 Tuesday: 11:00 - 15:00 Thursday: 08:00 - 17:00 Friday: 11:00 - 15:00 **All the details** **Customer Assistant - Cafe - Exeter** **Working...
-
Customer Assistant
5 months ago
Exeter, United Kingdom Lidl Full time16 hours, Monday to Friday Summary £11.00 up to £12.00 per hour - This isn’t stacking shelves. This is feeding families. As a Customer Assistant at Lidl, no shift is the same and you get out what you put in. Starting at 5am some days to set up the store bakery for the day or finishing at 11pm on others to close the store and ensure the store is ready...
-
Customer Assistant
5 months ago
Exeter, United Kingdom Lidl Full time4 Hours, Weekends Summary £11.00 up to £12.00 per hour - This isn’t stacking shelves. This is feeding families. As a Customer Assistant at Lidl, no shift is the same and you get out what you put in. Starting at 5am some days to set up the store bakery for the day or finishing at 11pm on others to close the store and ensure the store is ready for...
-
Customer Assistant
5 months ago
Exeter, United Kingdom Lidl Full time10 to 20 hours, Mornings, 12 week Seasonal Contract Summary £11.00 up to £12.00 per hour. This isn’t stacking shelves. This is feeding families. Join us in feeding the nation, on a 6 - 12 week contract. As a Customer Assistant at Lidl, no shift is the same and you get out what you put in. Starting at 5am some days to set up the store bakery for the...
-
Customer Assistant
4 months ago
Exeter, United Kingdom Lidl Full timePart Time Summary £12:00 up to £13:00 per hour - This isn’t stacking shelves. This is feeding families. Part time contracts are available at 20 hours per week. Hours are between 5am and 2pm and 1 weekend day. As a Customer Assistant at Lidl, no shift is the same and you get out what you put in. Starting at 5am some days to set up the store bakery for...
-
Customer Assistant
5 months ago
Exeter, United Kingdom Lidl Full timePart Time Summary £11.40 up to £12.30 per hour - This isn’t stacking shelves. This is feeding families. Part time contracts are available at 20 hours per week. As a Customer Assistant at Lidl, no shift is the same and you get out what you put in. Starting at 5am some days to set up the store bakery for the day or finishing at 11pm on others to close...
-
Customer Assistant
5 months ago
Exeter, United Kingdom M&S Full time**Summary** Cafe Customer Assistant **All the details** The work pattern for this vacancy is: THURS 10:00-14:00 SAT 08:30-17:30 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks and...
-
Customer Assistant
5 months ago
Exeter, United Kingdom Lidl Full timeSummary £12.40 - £13.00 per hour | Part time contract | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just like you. As a Lidl Customer...
-
Customer Assistant
4 months ago
Exeter, United Kingdom Lidl Full timeSeasonal Support Summary £12:00 - £13:00 per hour | 20 to 25 hour Seasonal contract | Various shift patterns 30-35 days’ holiday (pro rata) | 10% in-store discount | Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to...
-
Customer Assistant
4 months ago
Exeter, United Kingdom Lidl Full timePart Time Summary £12.40 - £13.00 per hour | 16-30 hour contract | Evening shifts | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just like...
-
Customer Assistant
5 months ago
Exeter, United Kingdom Lidl Full timePart Time Summary £12:40 - £13:00 per hour 20 hour contract | Various shifts | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just like...
-
Customer Assistant
4 months ago
Exeter, United Kingdom Lidl Full timePart Time Summary £12:00 - £13:00 per hour | 20 to 30 hour contract | Various Shift Patterns 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other...
-
Customer Assistant
5 months ago
Exeter, United Kingdom Lidl Full timePart Time Summary £12:00 - £13:00 per hour| 20-25 hour contract | Morning shifts | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just like...
-
Customer Assistant
4 months ago
Exeter, United Kingdom Lidl Full timePart Time Summary £12:40 - £13:00 per hour | 16-30 hour contract | Early shifts | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just like...
-
Customer Assistant
5 months ago
Exeter, United Kingdom Lidl Full timePart Time Summary £12:00 up to £13:00 per hour| 30 hour contract | Fully Flexible shifts | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just...
-
Customer Service Assistant
4 months ago
Exeter, United Kingdom Shell Forecourts Full timeThe Shell Garage, Countess Wear, Exeter, Devon, require a **24-32 HOURS **Customer Service Assistant. Covering various shifts & weekends You will become part of a friendly and well motivated team. You will need to provide a high level of customer service whilst dealing with a variety of tasks including: - Welcoming customers by greeting them and offering...
-
Customer Services Assistant
5 months ago
Exeter, United Kingdom Compass Group Full time**Customer Services Assistant - Met Office Main Kitchen** - £11.44 per hour - 30 hours per week - Monday to Friday We're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for ESS at one of our many sites where we provide catering and cleaning services to the military and Ministry of...
-
Customer Assistant
4 months ago
Exeter, United Kingdom Marks & Spencer Full time**Customer Assistant - Foods - Evenings** **Working Pattern** **Week 1** Sunday - 15:00-19:00 Tuesday - 17:00-21:00 Wednesday - 17:00-21:00 Thursday - 17:00-21:00 **Week 2** Tuesday - 17:00-21:00 Wednesday - 17:00-21:00 Thursday - 17:00-21:00 Friday - 17:00-21:00 **Purpose** - To deliver a great shopping experience for their customers, putting...