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Weekend Receptionist

3 months ago

Nottingham, United Kingdom Acorn House Care Home Full time

**Are you a friendly, welcoming individual with experience in dealing with the general public? Do you have exceptional communication skills with people of all levels?**

Acorn House is a newly renovated 64-bed care home situated in the centre of Nottingham, providing residential and specialist dementia care. The home is currently looking to find a **Weekend** **Receptionist** to join the fabulous team. As the first person visitors meet when they come to our home, your role is absolutely vital and you will be expected to welcome visitors in a friendly, professional manner.

**What you will receive as a Weekend Receptionist;**
- **£9.50** **per hour**:

- **Part-time, permanent** contract
- **15 hours per week, **9am-5pm
- **Working weekends only**:

- Based in **Carrington, NG5 2AT**

**What you will be doing as a Weekend Receptionist;**
- Greet and respond to customer enquiries in a friendly and effective manner
- Make sure all electronic records are maintained
- Deal with incoming and outgoing calls to various third parties, including Doctors, Social Workers, Resident Families, etc.
- Report any maintenance issues to the Maintenance Operative accordingly
- Maintain petty case records
- Show visitors around the care home in the absence of the Manager
- Provide general administration support to the Manager as required

**What benefits you will receive as a Weekend Receptionist;**
- Health Care Cash Plan includes Employee Assistance Programme, everyday dental treatment, fast and easy online access to a GP, discounted gym membership, helpline service, telephone counselling, NHS and private prescription charges, and so much more
- Company Christmas Bonus
- Employee of the month scheme
- Double pay on bank holidays
- Refer a friend scheme
- Higher than average pay rates
- Full induction & training
- Ongoing training and development opportunities

**What you will need to be successful as a Weekend Receptionist;**
- Experience working within a caring environment (not essential)
- The ability to communicate well and make others feel welcomed and comfortable
- Willingness to develop new skills
- A warm, friendly and calming disposition
- Be IT illiterate with experience in using Microsoft Office packages.

**If you would like to find out more information about this Weekend Receptionist role,** please call the home on 0115 960 5981

**Job Types**: Part-time, Permanent
Part-time hours: 15 per week

**Salary**: £9.50 per hour

Schedule:

- Weekend availability
- Weekends only

**Experience**:

- Customer service: 1 year (preferred)
- Administrative: 1 year (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: One location