IT Infrastructure Engineer

3 months ago

Birmingham, United Kingdom PIB Group Full time

**The Role**: IT Infrastructure Engineer (1st Line)
Are you a skilled IT professional looking for an exciting opportunity to provide exceptional support and contribute to the success of our organisation? Join our team as a 1st Line IT Infrastructure Engineer and be a part of our dynamic and growing company.
**Responsibilities: **

As a 1st Line IT Infrastructure Engineer, you will be responsible for:
Providing comprehensive 1st line support, both onsite and remotely, across all aspects of our technology and infrastructure estate, including:
- End User Computing (EUC)
- Hardware & Logistics
- Managed Print Services
- Networks (WAN/LAN/WiFi)
- Telephony
- Security Tooling
- Identity Access Management
- Provisioning, maintaining, and de-provisioning End User Device (EUD) access, including troubleshooting and support.
- Assisting in the provisioning, logistics, distribution, auditing, maintenance, and overall asset management of all hardware within the PIB Group.
- Managing the preparation, packing, shipping, and returns of IT equipment, as well as compliance processes.
- Supporting IT migrations, site relocations, integration projects, and continuous improvement activities.
- Collaborating with internal end users, external suppliers, and the IT help desk to build and maintain strong working relationships and efficient processes.
- Escalation to 2nd and 3rd Line Teams as appropriate.
- Ensuring all service and support requests are routed through the appropriate channels
- Delivering assigned tasks and escalations from internal teams and the IT help desk.
- Maintaining proactive engagement and communication with key stakeholders during migration, relocation, and integration activities.
- Working independently and as part of a team to deliver tasks with accuracy and cost efficiency.
- Supporting the delivery, performance, and availability of Group systems and services.
- Adherence to proper auditing, monitoring, and reporting for relevant services.
- Ensuring compliance with agreed SLAs and appropriately managing any breaches.

**Requirements: **

To succeed in this role, you should possess:
- Six months demonstrable experience within a busy IT support environment.
- Knowledge of computer hardware systems.
- Familiarity with general OS systems and Office Software.
- Technical support and problem-solving skills.
- Proficiency in Microsoft, Android, and iOS systems and technologies.
- Ability to work effectively within a matrixed team.
- Proactive problem-solving abilities and independent thinking.
- Strong prioritization and workload management skills.
- Excellent communication capabilities.
- Attention to detail and ability to think laterally.
- Resilience, positivity, and adaptability.
- Structured and organised approach to work.
- Collaborative team player.
- Quick learner with a proactive attitude.
- Flexibility to travel and clean full driving licence.
**Further information **

As well as a competitive salary we offer the following benefits
- Competitive holiday allowance with the annual option to buy additional days
- Death in Service benefit of x4 salary
- Company pension scheme
- Very generous maternity and paternity leave packages
- A flexible benefits package which allows you to add additional benefits to your overall package
- Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more
- Referral schemes
- Discounted rates on PIB products

We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more

We also offer a wide range of discounts including a kids pass - giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose

PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development

PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB's carbon footprint.
We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you.
We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.
REF-206339

  • IT Infrastructure Engineer

    2 days ago

    Birmingham, United Kingdom Revybe IT Recruitment Ltd Full time

    IT Infrastructure Engineer Birmingham - commutable from Solihull, Coventry, Stratford-upon-Avon, Warwick, Redditch, Stafford, or Wolverhampton. Up to £35,000 per annum Join a pioneering automotive company that is revolutionizing the industry with its state-of-the-art technology platform. Our client is at the forefront of innovation, delivering exceptional...

  • Senior IT Infrastructure Specialist

    1 week ago

    Birmingham, Birmingham, United Kingdom Mainstay IT Full time

    About the Role:We are seeking a Senior IT Engineer to join our team at Mainstay IT.As a Senior IT Engineer, you will be responsible for maintaining and advancing our internal IT infrastructure and collaboration systems within our rapidly expanding technology environment.Key Responsibilities:\u2022 Maintain and improve our internal IT infrastructure\u2022...

  • IT Infrastructure Specialist

    3 days ago

    Birmingham, Birmingham, United Kingdom Revybe IT Recruitment Ltd Full time

    IT Infrastructure EngineerBirmingham-based company seeks a skilled IT Infrastructure Engineer to join their dynamic team. As a pioneering automotive company, they are revolutionizing the industry with cutting-edge technology.Key Responsibilities:Provide 2nd line support for IT infrastructure issues, including troubleshooting and resolving hardware, software,...

  • IT Infrastructure Specialist

    3 days ago

    Birmingham, Birmingham, United Kingdom Revybe IT Recruitment Ltd Full time

    IT Infrastructure EngineerBirmingham-based company seeks a skilled IT Infrastructure Engineer to join their dynamic team. As a pioneering automotive company, they are revolutionizing the industry with cutting-edge technology.Key Responsibilities:Provide 2nd line support for IT infrastructure issues, including troubleshooting and resolving hardware, software,...

  • Electrical Asset Engineer

    2 weeks ago

    Birmingham, Birmingham, United Kingdom BUUK Infrastructure No 2 Limited Full time

    About the Role:We are seeking an experienced Electrical Asset Engineer to join our team at BUUK Infrastructure No 2 Limited. As an Electrical Asset Engineer, you will play a key role in supporting the development of our inspection and maintenance policy and standards.Key Responsibilities:Assist the Asset Manager and Policy & Standards Engineer in the...

  • Electrical Asset Engineer

    2 weeks ago

    Birmingham, Birmingham, United Kingdom BUUK Infrastructure No 2 Limited Full time

    About the Role:We are seeking an experienced Electrical Asset Engineer to join our team at BUUK Infrastructure No 2 Limited. As an Electrical Asset Engineer, you will play a key role in supporting the development of our inspection and maintenance policy and standards.Key Responsibilities:Assist the Asset Manager and Policy & Standards Engineer in the...

  • Hydraulic Infrastructure Engineer

    1 month ago

    Birmingham, Birmingham, United Kingdom BUUK Infrastructure No 2 Limited Full time

    At BUUK Infrastructure, we aspire to be the premier utility partner propelling the UK towards net zero for all our clients. With over 30 years of experience, our group of companies has been at the forefront of transformation and innovation.We foster a nurturing environment dedicated to empowering our workforce, ensuring they take pride in their individuality...

  • Infrastructure Engineer

    1 month ago

    Birmingham, United Kingdom VIQU Full time

    Infrastructure Engineer – up to 3 months – MidlandsMy client is seeking an experienced Infrastructure Engineer with experience in the AV (Audio Visual) industry to assist in their business wide IT Infrastructure upgrade.The project involves refresh of onsite meeting and conference rooms. The new AV equipment and cabling will already be installed - the...

  • Infrastructure Engineer

    4 weeks ago

    Birmingham, United Kingdom VIQU Limited Remote Work Freelance Full time

    Infrastructure Engineer – up to 3 months – Midlands My client is seeking an experienced Infrastructure Engineer with experience in the AV (Audio Visual) industry to assist in their business wide IT Infrastructure upgrade. The project involves refresh of onsite meeting and conference rooms. The new AV equipment and cabling will already be installed - the...

  • Infrastructure Engineer

    1 month ago

    Birmingham, United Kingdom VIQU Limited Full time

    Infrastructure Engineer – up to 3 months – MidlandsMy client is seeking an experienced Infrastructure Engineer with experience in the AV (Audio Visual) industry to assist in their business wide IT Infrastructure upgrade.The project involves refresh of onsite meeting and conference rooms. The new AV equipment and cabling will already be installed - the...

  • Rail and Civil Engineering Project Manager

    1 week ago

    Birmingham, Birmingham, United Kingdom RSS Infrastructure Full time

    About the RoleWe are seeking a highly skilled and experienced Site Agent/Project Manager to join our team at RSS Infrastructure. As a key member of our team, you will be responsible for overseeing and managing all aspects of construction projects, ensuring they are completed on time, within budget, and to the highest standards of quality.Key...

  • Rail and Civil Engineering Project Manager

    1 week ago

    Birmingham, Birmingham, United Kingdom RSS Infrastructure Full time

    About the RoleWe are seeking a highly skilled and experienced Site Agent/Project Manager to join our team at RSS Infrastructure. As a key member of our team, you will be responsible for overseeing and managing all aspects of construction projects, ensuring they are completed on time, within budget, and to the highest standards of quality.Key...

  • Infrastructure Engineer

    2 weeks ago

    Birmingham, United Kingdom Opus Recruitment Solutions Full time

    Infrastructure Engineer - Cloud & IaC SpecialistAre you interested in building scalable, secure cloud infrastructure? Do you thrive on developing efficient data pipelines and optimising data storage solutions? If so, keep reading...A industry leading technology company is seeking an Infrastructure Data Engineer to join their team. This role offers the chance...

  • Infrastructure Engineer

    4 weeks ago

    Birmingham, Birmingham, United Kingdom AtkinsRéalis Full time

    About AtkinsRéalis AtkinsRéalis is a leading global engineering and design consultancy, committed to delivering innovative solutions for complex challenges. We strive to create a positive impact on the world through our work, fostering a culture of collaboration, excellence, and sustainability. The Role: Infrastructure Engineer We are seeking a talented...

  • Infrastructure Engineer

    2 weeks ago

    Birmingham, Birmingham, United Kingdom AtkinsRéalis Full time

    About AtkinsRéalis AtkinsRéalis is a leading global engineering and design consultancy, committed to delivering innovative solutions for complex challenges. We strive to create a positive impact on the world through our work, fostering a culture of collaboration, excellence, and sustainability. The Role: Infrastructure Engineer We are seeking a talented...

  • Infrastructure Engineer

    1 month ago

    Birmingham, Birmingham, United Kingdom Zodiac Recruitment Full time £30,000 - £45,000

    Compensation: £30-£45k (Based on experience)We are currently seeking a skilled Infrastructure Engineer on behalf of a dynamic multi-disciplinary Engineering Consultancy.Our client is in search of an Infrastructure Engineer with expertise in drainage and roadway projects. You will play a key role in executing a diverse range of civil engineering, roadway,...

  • Infrastructure Engineer

    4 months ago

    Birmingham, United Kingdom Digital Waffle Full time

    Role: IT Infrastructure EngineerSalary: up to £65k DOELocation: CoventryWe are looking for a skilled IT Infrastructure Engineer to join a well-established Law Firm that leverages cutting-edge technology to drive innovation and success. As they continue to expand our operations, they are seeking a talented and experienced IT Infrastructure Engineer to join...

  • Project Manager

    3 weeks ago

    Birmingham, Birmingham, United Kingdom InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment Full time

    About the RoleWe are seeking a highly skilled Project Manager to join our team at InfraView, a specialist cloud and IT infrastructure technology recruitment company. As a Project Manager, you will play a key role in the management of infrastructure and cloud projects, collaborating with other project managers to deliver cutting-edge technologies to our...

  • Project Manager

    2 weeks ago

    Birmingham, Birmingham, United Kingdom InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment Full time

    Job OpportunityInfraView, a specialist cloud and IT infrastructure technology recruitment agency, is seeking an experienced Project Manager to join their team. As a Project Manager, you will play a key role in the management of infrastructure and cloud projects, collaborating with other project managers to deliver and/or oversee projects end to end.Key...

  • Project Manager

    2 weeks ago

    Birmingham, Birmingham, United Kingdom InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment Full time

    Job OpportunityInfraView, a specialist cloud and IT infrastructure technology recruitment agency, is seeking an experienced Project Manager to join their team. As a Project Manager, you will play a key role in the management of infrastructure and cloud projects, collaborating with other project managers to deliver and/or oversee projects end to end.Key...