Head of Financial Crime Operations

3 weeks ago


Solihull, United Kingdom Secure Trust Bank Full time

What you will do

You will establish and oversee:

- Ensure compliant processes and procedures are documented, in place, and effective to satisfy our: AML/CTF, Sanctions, ABC, FOTE and Fraud Policies
- Be accountable for the on-boarding and On-going Due Diligence of High Risk entity relationships
- Ensure all alerts generated are worked to a compliant and high standard
- Ensure all Periodic and Event driven reviews are undertaken
- Manage the Raising of Internal SAR’s and ensuring the ops team conduct investigations across the Group
- Manage enforcement/notice orders from Law enforcement
- The Customer contact process for alerts/RFI’s in a manner congruent with the business areas
- Responsible for the design, delivery and monitoring of Training and Awareness across SME, including identified specialist roles.
- Ensure consistent standards by leading effective QC/QA of the businesses boarding KYC and core financial crime activities and conduct remedy of KYC gaps where required
- To support and coordinate relevant FLOD MI and commentary for Fine Crime Ops
- Ensure any Policy/Standards Waivers/Breaches/Gaps are recorded managed to conclusion and escalated appropriately

Lead the Fin Crime Ops & Control ensuring:

- Ongoing Risk Assessment
- Risk Appetite reviews
- QA of the boarding KYC
- Ongoing Monitoring of Transaction Monitoring and Screening systems & rules
- Enhancement of Fraud Prevention
- Manage the Financial Crime Operations & Contol Teams
- Provide effective performance feedback through performance management processes, addressing team and individual issues to ensure delivery and continuous improvement.
- Provide oversight and direction to the employees in the Financial Crime Operations & Control teams in accordance with STB policies and procedures.
- Coach, mentor, and develop staff, including overseeing new employee onboarding and providing career development planning and opportunities.

What you will bring
- Knowledge of commonly deployed AML/CTF, Sanctions and knowledge of anti-fraud systems and controls
- Significant experience in leading a Financial Crime / Fraud Operations team
- Knowledge of Transaction Monitoring and Screening systems and the required operational controls.
- An ability to engage and influence with senior stakeholders across the Business & 2nd Line teams.
- Experience in effective management and delivery of results in fraud/financial crime prevention and detection
- Sound knowledge of regulatory changes, fraud and financial crime requirements in a retail/commercial bank environment.
- Experience of identifying, managing and mitigating risk.

**Everyone is different. Everyone is valued**

As part of our vision to become the most trusted specialist lender in the UK, we’ve been helping customers and businesses fulfil their ambitions since 1952. In that time, we’ve learned that we’re more than the sum of our parts. We’re a strong Group because of our people and our strengths; specialist, expert, ambitious and also diverse. All of our people are different and this is something we celebrate.

Every one of our employees brings unique talent, ability and perspective to their role.

That’s why Secure Trust Bank Group nurtures differences. We understand that we perform better because we’re not cast from the same mould. We actively embrace and support diversity, work with leading industry bodies and promote initiatives that reinforce our philosophy of giving you the freedom to be who you are.

We’re an award-winning bank providing savings accounts and lending services to over one million customers. We’re Secure Trust Bank Group. We embrace difference.



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