Service Advisor
4 days ago
An experienced Motor Trade Service Advisor is required by this dealership in Bradford to provide reception and admin support to the Service Department.
You will deliver a high level of customer service and accurately record information onto the Kerridge system, ensuring that invoicing opportunities are maximised & month-end deadlines/targets are met.
Duties will include:
- Retail, warranty, and repair & maintenance input and invoicing using the manufacturer and dealerships management systems.
- Managing service reception, planning, and taking bookings.
- Deal with all customers enquiries both at the reception desk and by telephone in a professional and fair manner.
- Support and assist in resolving invoice disputes.
- Develop and maintain relationships with franchise partners, customers, and regional management.
- General administration support to the Service Department.
You must have excellent communication skills, competent in the use of IT systems, and have experience within the motor industry.
Hours: Monday to Friday 7.30am-4.30pm / 9.00am-6.00pm (alternate weeks) plus alternate Saturday Mornings.
**Job Types**: Full-time, Permanent
**Salary**: £23,500.00-£25,000.00 per year
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
Reference ID: WS 229
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