Traffic Clerk

As a family business we are one of the leading privately-owned palletised transport organisations in the UK. Established in 1979 we operate across 11 sites in England and Scotland with over 480 employees and 220 vehicles. They offer a wide range of delivery solutions to many satisfied customers while maintaining the highest standards of safety and professional conduct.

A fantastic opportunity has arisen for a Traffic Clerk to join our team at our East Midlands site.

**10.00-20.00 Basic Rate £11.40 ph Overtime Rate £13.40 ph**

**Key Responsibilities**:
Ensuring all administrative tasks are completed on a daily basis and any additional administrative tasks assigned by the DOM or DGM as required. A flexible approach and the ability to communicate effectively with customers, delivery points and personnel across the business are required. Responsibilities will include, but not limited to
- Checking ePOD & paper POD capture from previous day. Sorting any short falls.
- Checking scanning performance - Inbound & Outbound Trunking, Scan to delivery vehicle.
- Ensure traffic pads are monitored continually for deliveries.
- Monitoring deliveries on Mandata & Alliance to ensure POD's are being captured in real time - Reporting any issues with PDA's to Ops Manager & IT.
- Scanning POD's on arrival back at the depot to ensure 100% capture each day.
- Communication with De-briefer to ensure all failures have been reported and outstanding pad has been cleared.
- Non-conformance of jobs on the Manpack3 System
- Un-invoiced Report - ensuring Nil each week
- Completion of Drivers run sheets.
- Assist with the processing of paperwork for outbound trunks
- Assisting with dedicated partner account activity
- Any adhoc jobs assigned by DOM / DGM

This is a varied role requiring a flexible and positive approach, previous experience in a similar environment or customer service skills would be advantageous but not essential as full training will be given to the right applicant.

Who are we looking for?
- Excellent communication skills
- Ability to multitask, prioritise and work to deadlines.
- Enjoy being part of team and helping each other
- Wanting a career in Transport, learn and develop skills
- Solving problems, redirecting /escalating issues, seeing an issue and acting on it to resolve it
- Eligible to work in the UK

**Note to recruitment agencies**: We prefer to recruit direct but we do have a authorised agency partner list for when we need a helping hand, we will be in touch if we need you.

**The Freightroute Group require all applicants to be eligible to work in the UK with no restrictions. We do not offer sponsorship/work visas. You will be required to provide proof of Right to Work at interview stage.**

**Job Types**: Full-time, Permanent

**Salary**: £26,676.00 per year

**Benefits**:

- Company pension
- On-site parking

Schedule:

- 10 hour shift
- Monday to Friday

Ability to commute/relocate:

- Alfreton: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Logistics: 1 year (preferred)

Work Location: In person

Reference ID: 32/24