Call Handler

Safeguard is the UK's premier provider of call handling and customer support services exclusively to the new-build housing market. Based in Chester Le Street, County Durham, calls are taken from homeowners nationally who have an emergency defect out of hours. Our highly trained agents determine the nature and priority of the issue and pass the information...

Various shift available to cover different times across our operations hours. The majority of shifts will be between 1700-2200 Mon-Thur, 1600-2200 Fri and 0800-2200 weekends **Job Purpose** The role of the Customer Care Call Handler is to provide out of hours support to our customers’ homeowners so that they experience a seamless level of service for all...

Evening and Nights Community Nursing - Call handler Position. This is an exciting opportunity to develop your career & make an impact within the out of hours community nursing team & the patients we care for in the evening and night. You will be somebody who is adaptable & flexible to meet the needs of the service, looking to develop in their career, with...

**Job Purpose** The role of the Customer Care Coordinator is pivotal in providing the link between our Call Handlers and our Customers, and back through to operations. You will use data and customer service skills to ensure the smooth day-to-day running of the call handling operation. Reporting to the Operations Manager, this role will support and train...

Thriving Business - Hybrid working **About Our Client**: Large leading UK business with strong leadership and customer base. Located in Chester, This is an ambitious and social team. - Excellent communication skills and telephone manner - Quickly investigating and understanding issues or complaints and coming up with a commercially-sensible solution,...

Customer Account Handler £19000 - £21000 Monday - Friday (Saturday on a Rota) Are you looking to work in a fast-paced office? Do you thrive working in a busy call centre? If so our client based on the Business Park in Chester is currently looking to add an additional team member, you would be part of a fast-paced energetic team in abusy call centre...

Our client who offers finance to customers who are not accepted by the mainstream lenders and has built up a reputation for providing a strong product range are recruiting a Complaints Executive to based from their office in Chester where there is a hybrid working in place. The role will pay a competitive salary and comes with a range of benefits. The role...

You will be responsible for managing the key customers as determined by the Company at any time. As a Customer Service Advisor you will deal with quoting requests and issues in line with company KPI’s and to meet the customer’s needs. To receive, process and respond to customers daily queries and requirements in a professional and timely manner. This...

You will be responsible for managing the key customers as determined by the Company at any time. As a Customer Service Advisor you will deal with quoting requests and issues in line with company KPI’s and to meet the customer’s needs. To receive, process and respond to customers daily queries and requirements in a professional and timely manner. This...