Volunteer Coordinator

A key part of the service is the provision of highly skilled and well-trained volunteers and Recovery Ambassadors.

The post holder will be responsible for the recruitment, induction, training and development of volunteers and Recovery Ambassadors. Recruitment will be targeted at volunteers with experience of Addiction (substance dependence), student volunteers, peer mentors and family and/or carer volunteers. Recovery Ambassadors will be a minimum of 3 months substance and crime free.

The Recovery Ambassador training programme is accredited through Open College Network, the post holder will be required to be TAQA qualified or working towards this.

Supporting the development of mutual aid and an independent recovery forum.

The post holder will be responsible for working with the Regional Service Manager and Community Lead to identify volunteering and Ambassador requirements.

The post holder will be supported and managed by the Community Lead and will be expected to take part in the ongoing development of support systems and service improvement planning.

**Key Duties**:

- Recruit a team of volunteers and Recovery Ambassadors (to include family members and young people) with a range of diverse skills to support service delivery across the Sunderland service.
- Specialist recruitment for volunteers to provide Employment, Training and Education specific interventions as part of the recovery and reintegration element of the service.
- Ensure that all volunteers and Recovery Ambassadors receive the Recovery Connections CPD accredited induction and supervision to carry out their roles.
- Deliver OCN accredited training and act as assessor for the Recovery Ambassadors.
- Work with Service User Groups to recruit and develop Service Users who may be ready to move into volunteer or Recovery Ambassador Roles.
- Develop robust partnership working arrangements with partners within Sunderland and other allied organisations.
- Liaise within the Partnership to identify volunteer and Recovery Ambassadors requirements that will compliment service delivery - this will include provision of volunteer led services in local communities, alternative/complementary volunteer therapists, project volunteers, student volunteers and Recovery Ambassadors.
- Provide evidence based advice and support to volunteers and Recovery Ambassadors.
- Produce reports on the activity and effectiveness of the volunteering and Recovery Ambassadors across the Sunderland service.
- Engage proactively with both line management and supervision and maintain a current knowledge of appropriate interventions
- Support the Recovery Coach post to create an asset map of the local area.
- Support the Community Coach role to link in with community groups, local residents and contracted services and connect our recovery community locally.
- Ensure a strengths based approach is adopted and where possible co-production with the recovery community is utilised for all planning groups.
- Coordinate and oversee peer led evaluations, peer led consultation, and service user satisfaction surveys.
- Ensure there is a range of recovery support opportunities delivered across the Sunderland area coordinated and supported by Community Team with support from volunteers and Recovery Ambassadors.
- Ensure employment, education and training is a realistic opportunity for those who are deemed to be ready using The Recovery Zones as a guide
- Support development of Recovery Connections led enterprise and opportunities.
- Represent Recovery Connections at various local and national forums.
- Contribute to the Strategic development of Recovery Connections.
- Lead on identified work streams as part of an overall service improvement plan.
- Lead on Investors in Volunteers standard compliance and continual improvement.
- Address issues relating to Equality and Diversity ensuring fair and equitable access to all services offered including but not exclusively volunteering, recovery support, Ambassador Programme and training.
- Complete risk assessments for all activities non paid staff are involved in.
- Report all safeguarding concerns to the Community Lead and Regional Service Manager and ensure appropriate action is taken
- Work flexibly across operational sites as required.
- Work flexibly within an agreed number of hours of work to maintain the most appropriate level of service provision.
- Seek to improve personal performance, contribution, knowledge and skills.
- Participate in appraisal, training and supervision processes.
- Keep abreast of developments in services, legislation and practice relevant to the relevant client group.
- Ensure the implementation of all Recovery Connections policies.
- Contribute to maintaining safe systems of work and a safe environment.
- Undertake other duties appropriate to the grade of the post.

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
Schedule:

- 8 hou